Remote Sales Admin & Customer Service Pro

Ready Roles; Philippines; Remote; PHP 290,000 - 469,000; Full time

Job summary

Ready Roles is seeking a friendly, sales-oriented Sales Admin / Customer Service Representative for a remote, full-time position in the Philippines. You will handle incoming leads, make outbound calls, follow up with prospects, and guide customers through the booking process.

The ideal candidate has strong communication, a customer-focused mindset, and experience with lead management and sales support. Proactive, organized, and able to balance service with sales goals are essential.

Qualifications

• Strong verbal communication and phone skills.
• Experience in sales, customer service, lead management, or a similar client-facing role.
• Experience handling inbound and outbound calls is an advantage.
• Friendly, personable, and customer-focused approach.
• Confident communicating with potential customers and following up on leads.
• Organized, proactive, and able to manage multiple incoming leads.

Responsibilities

• Answer inbound calls and make outbound calls to potential customers.
• Respond to incoming leads and lead forms promptly.
• Follow up consistently with prospective customers to encourage bookings.
• Help convert leads into booked jobs through friendly and confident communication.
• Maintain organized lead records and track follow-up activities.
• Provide general sales administrative support.

Skills

Verbal communication

Sales mindset

Customer service

Lead management

Organized

Phone skills

Following up

Multi-lead management

Tools

ServiceTitan

Dialpad

Job description

Ready Roles is seeking a friendly, sales-oriented Sales Admin / Customer Service Representative for a remote, full-time position in the Philippines. You will handle incoming leads, make outbound calls, follow up with prospects, and guide customers through the booking process.

The ideal candidate has strong communication, a customer-focused mindset, and experience with lead management and sales support. Proactive, organized, and able to balance service with sales goals are essential.