Remote RN - Functional Psychiatry Program Liaison

NEW U THERAPY CENTER & FAMILY SERVICES; Metro Manila; À distance; PHP 507 000 - 722 000; Plein temps

Avantages offerts par ce poste

Internet allowance

HMO benefit

Vacation leave

Sick leave

Promotions

Remote work convenience

Résumé du poste

NEW U THERAPY CENTER & FAMILY SERVICES is expanding its Functional Psychiatry Program and seeks an experienced Clinical Liaison to lead development from concept to launch. You will guide enrollment, coordinate care teams, and monitor patient progress in a remote environment, ensuring high-quality, patient-centered care across PH locations.

The role emphasizes strategic program development, collaboration with providers, and ensuring seamless transitions while maintaining documentation and

Qualifications

• Active RN license and experience in mental health or behavioral healthcare.
• Strong patient coordination, communication, and customer service skills.
• Ability to build rapport with patients and support them throughout their care journey.
• Excellent organizational, time management, and multitasking abilities.
• Strong critical thinking and problem-solving skills with keen attention to detail.
• Ability to collaborate effectively with providers and cross-functional teams.
• Proficiency with Microsoft Office, Google Workspace, and other computer-based systems.
• A proactive, patient-centered approach with a commitment to delivering a positive patient experience.
• Ability to work independently in a fully remote environment while maintaining productivity and accountability.
• Alignment with the organization's values of excellence, adaptability, positivity, transparency, and continuous learning.

Responsabilités

• Guide patients through enrollment, onboarding, and transitions into the Functional Psychiatry Membership Program.
• Serve as the primary administrative point of contact, providing support and education throughout the patient journey.
• Monitor patient engagement and adherence to treatment recommendations, conducting follow-ups as needed.
• Coordinate with providers and cross-functional teams to ensure seamless care transitions and continuity of care.
• Maintain accurate documentation and track patient progress, enrollment activities, and program participation.
• Address and elevate billing, insurance, or clinical concerns to the appropriate teams.
• Support program growth and quality improvement initiatives by identifying barriers and enhancing the patient experience.

Connaissances

Patient coordination

Communication

Customer service

Organizational skills

Time management

Multitasking

Problem solving

Cross-functional collaboration

Remote work motivation

Attention to detail

Formation

RN license

Outils

Microsoft Office

Google Workspace

Description du poste

NEW U THERAPY CENTER & FAMILY SERVICES is expanding its Functional Psychiatry Program and seeks an experienced Clinical Liaison to lead development from concept to launch. You will guide enrollment, coordinate care teams, and monitor patient progress in a remote environment, ensuring high-quality, patient-centered care across PH locations.

The role emphasizes strategic program development, collaboration with providers, and ensuring seamless transitions while maintaining documentation and