Remote Functional Psychiatry Program Liaison

NEW U THERAPY CENTER & FAMILY SERVICES; Makati; Remote; PHP 505,000 - 720,000; Full time

Benefits offered by this job

Performance based raise

Internet allowance after 90 days

HMO with dental after 1 year

Vacation leave credits after 1 year

Sick leave credits after 1 year

Promotions

Work-from-home convenience

Job summary

New U Therapy Center & Family Services is a remote-friendly mental health practice seeking a Functional Psychiatry Clinical Liaison to drive enrollment and manage patient journeys in a fully remote environment.

The ideal candidate is an RN with healthcare operations experience, capable of leading cross-functional projects and improving access to quality mental health care for communities in the Philippines.

Qualifications

• Active RN license and experience working in a mental health or behavioural healthcare setting.
• Strong patient coordination, communication, and customer service skills.
• Ability to build rapport with patients and support them throughout their care journey.
• Excellent organizational, time management, and multitasking abilities.

Responsibilities

• Guide patients through enrollment, onboarding, and transitions into the Functional Psychiatry Membership Program
• Serve as the primary administrative point of contact, providing support and education throughout the patient journey
• Monitor patient engagement and adherence to treatment recommendations, conducting follow-ups as needed
• Coordinate with providers and cross-functional teams to ensure seamless care transitions and continuity of care
• Maintain accurate documentation and track patient progress, enrollment activities, and program participation
• Address and escalation billing, insurance, or clinical concerns to the appropriate teams
• Support program growth and quality improvement initiatives by identifying barriers and enhancing the patient experience

Skills

Patient coordination

Customer service

Communication

Time management

Multitasking

Education

RN license

Tools

Microsoft Office

Google Workspace

EHR systems

Job description

New U Therapy Center & Family Services is a remote-friendly mental health practice seeking a Functional Psychiatry Clinical Liaison to drive enrollment and manage patient journeys in a fully remote environment.

The ideal candidate is an RN with healthcare operations experience, capable of leading cross-functional projects and improving access to quality mental health care for communities in the Philippines.