Remote Reservation Sales Specialist: Upsell & Convert

MicroSourcing International; Manila; À distance; PHP 420 000 - 540 000; Plein temps

Avantages offerts par ce poste

Healthcare on day one

Bonuses

Paid time-off

Résumé du poste

MicroSourcing is seeking a Reservation Sales Specialist to handle inbound reservation and accommodation sales calls from a remote, day-shift role based in Metro Manila. You will analyze guest needs, communicate the value of our accommodations, upsell where appropriate, and maintain quotes and notes in RMS and other systems, contributing to direct bookings and revenue growth.

This position offers competitive rewards, healthcare on day one, and opportunities for career growth within a

Qualifications

• Experience in reservations or inbound sales.
• Ability to convert inquiries into bookings.
• Strong needs-analysis and upselling skills.

Responsabilités

• Handle inbound reservation and accommodation sales calls.
• Provide accommodation quotes for stays up to 14 nights.
• Communicate value of MicroSourcing and upsell appropriate products.
• Maintain notes and sales activity in RMS and systems.
• Follow up quotes and inquiries to maximize conversion.
• Build relationships with repeat guests and corporate travellers.

Connaissances

Reservation sales

Needs analysis

Upselling

Revenue optimisation

Follow-up techniques

Outils

CRM software

Description du poste

MicroSourcing is seeking a Reservation Sales Specialist to handle inbound reservation and accommodation sales calls from a remote, day-shift role based in Metro Manila. You will analyze guest needs, communicate the value of our accommodations, upsell where appropriate, and maintain quotes and notes in RMS and other systems, contributing to direct bookings and revenue growth.

This position offers competitive rewards, healthcare on day one, and opportunities for career growth within a