Remote Property Owner Appointment Setter (Outbound)

Royal York Property Management, inc.; Davao City; Remote; PHP 1,823,000 - 2,279,000; Full time

Job summary

Royal York Property Management, inc. is hiring Outbound Appointment Setters to call residential property owners about the rental-guarantee program. Work is remote, full-time, and aligned to U.S.

Eastern Time business hours. You will qualify leads, present the program, and move owners to warm/live transfers to a Royal York sales rep. Responsibilities include high-volume calls, objections handling, and accurate CRM notes.

Qualifications

• Three or more years of experience in appointment setting, outbound calling, telesales, lead generation, call-centre sales, or live transfers.
• Experience using an automatic or predictive dialer.
• Experience qualifying prospects before scheduling an appointment or completing a transfer.
• Strong objection-handling and persuasive communication skills.
• Experience working toward transfer, appointment, conversion, or call targets.
• Clear and professional spoken English.
• Ability to remain calm with skeptical, impatient, or difficult property owners.
• Strong listening skills and the ability to adjust your response.
• Accurate CRM, call-note, and disposition habits.
• Willingness to receive coaching and apply feedback.
• Full-time availability during U.S. Eastern Time business hours.

Responsibilities

• Make high-volume outbound calls using an automatic dialer.
• Gain the property owner’s attention quickly.
• Introduce Royal York and the rental-guarantee program.
• Ask questions about the owner and their rental property.
• Confirm the number of properties and whether they are occupied or vacant.
• Explain the C$100 monthly cost and the program’s potential value.
• Respond to objections involving price, need, timing, trust, or existing tenants.
• Ask qualified owners to speak with a Royal York sales representative.
• Complete warm and live transfers.
• Schedule callbacks or appointments when required.
• Record accurate notes, outcomes, and call dispositions.
• Follow campaign scripts, qualification rules, and opt-out procedures.
• Meet hourly and daily transfer or appointment targets.

Skills

Appointment setting

Outbound calling

Telesales

Lead generation

Call-centre sales

Live transfers

CRM usage

Objection handling

Tools

Convoso

Five9

NICE CXone

Genesys Cloud CX

CallTools

Readymode

Job description

Royal York Property Management, inc. is hiring Outbound Appointment Setters to call residential property owners about the rental-guarantee program. Work is remote, full-time, and aligned to U.S.

Eastern Time business hours. You will qualify leads, present the program, and move owners to warm/live transfers to a Royal York sales rep. Responsibilities include high-volume calls, objections handling, and accurate CRM notes.