Remote Medical Records & Patient Access Specialist

Neolytix; Pasig; Remote; PHP 360,000 - 540,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Paid time off and holidays

Career advancement opportunities

Collaborative work environment

Job summary

Neolytix is seeking a Patient Access - Medical Virtual Assistant for a remote, full-time role. You will handle medical record preparation, updates, and documentation to ensure HIPAA-aligned clinic workflows while collaborating with US healthcare providers.

The position emphasizes strong communication, multitasking, and meticulous attention to detail, with a supportive, cross-cultural team environment and opportunities for professional development.

Qualifications

• Previous experience in a customer service or healthcare-related role preferred.
• Strong communication and interpersonal skills.
• Excellent problem-solving abilities and attention to detail.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Proficiency in Microsoft Office and electronic medical records (EMR) systems.
• Compassionate and empathetic demeanor.
• Desktop/Laptop with at least i3/Ryzen3 processor and 8gb of RAM.
• Webcam, Noise Cancelling headset, 30mbps internet speed or above.
• Dedicated place at home for work.

Responsibilities

• Prepares and assembles medical record documentation/charts for physician.
• Ensures medical record compliance by self-documentation attestation.
• Updates patient history, physical exam, and other pertinent health information in the patient chart.
• Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures.

Skills

Communication skills

Interpersonal skills

Problem solving

Multitasking

EMR systems

Microsoft Office

Attention to detail

Empathy

Home workstation

Tools

EMR systems

Microsoft Office

Job description

Neolytix is seeking a Patient Access - Medical Virtual Assistant for a remote, full-time role. You will handle medical record preparation, updates, and documentation to ensure HIPAA-aligned clinic workflows while collaborating with US healthcare providers.

The position emphasizes strong communication, multitasking, and meticulous attention to detail, with a supportive, cross-cultural team environment and opportunities for professional development.