Remote Part-Time General VA for Client Support & Onboarding

Initium VA; Philippines; Teletrabalho; PHP 83 000 - 124 000; Tempo parcial

Resumo da oferta

SOVA - School of Virtual Assistance Cebu is seeking a reliable part-time Virtual Assistant to support customer-facing operations and keep client and billing records accurate. This is a remote role with regular hours.

Responsibilities include responding to inquiries via email, chat, and phone, acting as a liaison between clients and internal teams, and handling onboarding and scheduling tasks. Strong communication and experience with spreadsheets and billing systems are preferred.

Qualificações

• 1+ year experience as a GENERAL VIRTUAL ASSISTANT.
• Excellent written and verbal communication.
• Familiar with spreadsheet tools (Google Sheets, Excel).
• Experience with billing systems or ticketing platforms.
• Prior onboarding clients or user-account setup experience.

Responsabilidades

• Respond to general inquiries via email, chat, and phone for customer support.
• Serve as liaison between clients and internal teams; coordinate follow-ups and relay information.
• Database management: maintain and update spreadsheets and CRM records accurately and promptly.
• Assist with client onboarding: create client profiles, enter and update CRM information, provide credentials, reset/update passwords.
• Send calendar invites and manage scheduling as directed.

Conhecimentos

Strong written communication

Verbal communication

Multitasking/organization

Customer support (email/chat/phone)

Attention to detail

Formação académica

1+ year experience as a GENERAL VIRTUAL ASSISTANT

Ferramentas

Google Sheets

Excel

Descrição da oferta de emprego

SOVA - School of Virtual Assistance Cebu is seeking a reliable part-time Virtual Assistant to support customer-facing operations and keep client and billing records accurate. This is a remote role with regular hours.

Responsibilities include responding to inquiries via email, chat, and phone, acting as a liaison between clients and internal teams, and handling onboarding and scheduling tasks. Strong communication and experience with spreadsheets and billing systems are preferred.