Remote Overnight Maintenance & Dispatch Coordinator

Somewhere; Philippines; On-site; PHP 3,692,000 - 5,538,000; Full time

Job summary

Somewhere is seeking an Overnight Maintenance Technician & Dispatch Coordinator to cover overnight and weekend shifts aligned to U.S. Eastern Time for NYC residential properties.

This fully remote role requires strong technical aptitude, decisive problem-solving, and clear communication with residents, vendors, and field staff. You will triage emergencies, dispatch the right technicians, document actions, and stay engaged until the situation is under control, balancing technical know-how with

Qualifications

• Strong technical and mechanical aptitude for building systems.
• Experience in maintenance, facilities, field service, or dispatch.
• Ability to troubleshoot independently.
• Decisive, resourceful, and calm under pressure.
• Experience coordinating field technicians or vendors.
• Strong communication with U.S.-based residents and teams.
• Available for overnight and weekend shifts.
• Reliable home-office setup with high-speed internet.

Responsibilities

• Perform technical emergency triage for after-hours calls.
• Dispatch appropriate technicians or vendors and communicate clearly.
• Own the response and push for timely resolution.
• Document issues, actions taken, and status for daytime teams.
• Maintain calm and professional resident communication during emergencies.

Job description

Somewhere is seeking an Overnight Maintenance Technician & Dispatch Coordinator to cover overnight and weekend shifts aligned to U.S. Eastern Time for NYC residential properties.

This fully remote role requires strong technical aptitude, decisive problem-solving, and clear communication with residents, vendors, and field staff. You will triage emergencies, dispatch the right technicians, document actions, and stay engaged until the situation is under control, balancing technical know-how with