Remote Outbound Renewals & Debt Recovery Specialist

Connectos; Mandaluyong; Hybrid; PHP 350,000 - 600,000; Full time

Benefits offered by this job

WFH

Equipment Provided

Competitive salary package and annual?

Job summary

ConnectOS is seeking a results-oriented sales and collections specialist in Manila to engage members, promote renewals, and recover debts. You will handle high-volume calls, negotiate payment plans, and guide customers through approved options.

Experience with CRM tools like Zendesk is a plus. This role offers WFH options and opportunities for career growth within a top Philippine employer.

Qualifications

• 1–3 years in outbound sales, debt collection, telemarketing, or BPO customer service.
• Confident handling of high-volume outbound calls.
• Strong negotiation, objection-handling and closing skills.
• Comfortable discussing payments and financial conversations.

Responsibilities

• Make outbound calls to promote membership renewals and re-engagement.
• Follow up on failed payments and overdue accounts.
• Handle objections and secure sales or payment commitments.
• Guide members through approved payment options and resolve concerns.
• Maintain records of calls, interactions and outcomes.
• Work toward daily call, sales conversion and debt recovery targets.

Skills

Outbound sales

Debt collection

Telemarketing

BPO customer service

Tools

Zendesk

Job description

ConnectOS is seeking a results-oriented sales and collections specialist in Manila to engage members, promote renewals, and recover debts. You will handle high-volume calls, negotiate payment plans, and guide customers through approved options.

Experience with CRM tools like Zendesk is a plus. This role offers WFH options and opportunities for career growth within a top Philippine employer.