Remote Ops Manager, Engineering Processing & Scale

Somewhere; Metro Manila; A distancia; PHP 800.000 - 1.600.000; Jornada completa

Descripción de la vacante

Somewhere is seeking a Philippines-based Operations Manager to oversee a growing engineering processing team. You will build the operational backbone, ensure timely job progress, catch errors, and hit targets with a data-first approach.

You will report to the US Head of Operations and will create scalable systems, trackers, and reporting structures to support 50x growth while maintaining quality and speed.

Formación

• Experience leading operations in a scaling environment.
• Strong capability to build systems, trackers, and reporting structures.
• Proven ability to set KPIs and improve throughput and quality.

Responsabilidades

• Own daily operational output tracking for the Philippines engineering team.
• Identify bottlenecks using data and root-cause analysis.
• Implement and manage KPIs: on-time delivery, error rate, rework, throughput.
• Lead performance management and address underperformance directly.
• Develop and improve SOPs, systems, and training processes.
• Provide regular data-backed insights to US Head of Operations.
• Bridge culture between Philippines team and US leadership.
• Proactively identify workflow inefficiencies and propose solutions.

Conocimientos

Operations management

Production management

Data-driven decisions

KPI dashboards

Accountability

Process documentation

Clear communication

English fluency

Descripción del empleo

Somewhere is seeking a Philippines-based Operations Manager to oversee a growing engineering processing team. You will build the operational backbone, ensure timely job progress, catch errors, and hit targets with a data-first approach.

You will report to the US Head of Operations and will create scalable systems, trackers, and reporting structures to support 50x growth while maintaining quality and speed.