Remote Ops Leader for Growth & People Development

Multiplymii; Philippines; Remote; PHP 2,843,000 - 5,370,000; Full time

Benefits offered by this job

100% Remote Work

13th Month Pay

Paid SSS and PhilHealth

Paid Holidays and PTO Accrual

Job summary

Multiplymii is seeking an Operations Manager to lead a US-focused staffing and offshore team from the Philippines. The role centers on operational excellence, people development, and sustaining a growth-oriented culture while aligning with client commitments.

You will mentor managers and staff, drive process improvements, and partner with executives to translate vision into actionable plans for both individuals and teams. The position is fully remote with PST overlap expectations.

Qualifications

• Proven experience leading and scaling remote teams in operations, accounting, or technical services.
• Deep understanding of team dynamics, people development, and culture preservation.
• Strong organizational skills with experience managing multiple concurrent priorities.
• Experience in change management, operational strategy, and workflow optimization.
• High emotional intelligence and ability to navigate sensitive employee situations.
• Familiarity with ClickUp or equivalent project management platforms preferred.
• Comfortable with hybrid US-Philippine work models and PST overlap.

Responsibilities

• Lead, coach, and develop a team of managers and senior staff, focusing on culture, employee growth, and retention.
• Partner with the CEO to translate company vision into actionable growth and development plans for individuals and teams.
• Serve as the primary advocate and voice for the Philippine team, ensuring communication, support, and engagement.
• Oversee operational workflows, ensuring effective utilization of ClickUp and other systems for task management and client deliverables.
• Support change management initiatives, introducing new processes and technologies while minimizing disruption and fear.
• Identify and cultivate emerging talent, creating clear pathways for growth and leadership.
• Ensure client expectations are met while maintaining employee wellbeing and engagement.
• Collaborate with HR on escalated employee matters, coaching, and performance management.

Skills

Remote team leadership

Operations management

People development

Change management

Workflow optimization

Emotional intelligence

PST overlap

Tools

ClickUp

Job description

Multiplymii is seeking an Operations Manager to lead a US-focused staffing and offshore team from the Philippines. The role centers on operational excellence, people development, and sustaining a growth-oriented culture while aligning with client commitments.

You will mentor managers and staff, drive process improvements, and partner with executives to translate vision into actionable plans for both individuals and teams. The position is fully remote with PST overlap expectations.