Remote Operations Director - Scale Multi-Property Platforms

ELEVATE AND DELEGATE LLC; Philippines; Remote; PHP 1,022,000 - 1,499,000; Full time

Job summary

Elevate and Delegate LLC is seeking an Operations Manager to oversee day-to-day activities across multiple self-storage and real estate assets. You will coordinate with property managers, vendors, and internal teams to ensure smooth execution and timely issue resolution.

The role emphasizes building scalable operational systems, creating SOPs, and tracking KPIs to drive efficiency. Strong communication and ownership are required for success in a fast-paced, remote environment.

Qualifications

• Experience in operations management, property management, project management, or business operations.
• Strong organizational and leadership skills.
• Experience managing remote teams or vendors.
• Excellent written and verbal English communication.
• Ability to work full-time during Oklahoma business hours (9am–5pm CT)

Responsibilities

• Oversee day-to-day operations across multiple self-storage and real estate assets.
• Coordinate with property managers, vendors, contractors, and internal team members.
• Ensure operational tasks, maintenance items, and tenant/customer issues are resolved quickly.
• Build and improve operational systems, SOPs, and reporting processes.
• Track property performance metrics, occupancy, delinquency, customer issues, and operational KPIs.
• Manage task execution across departments and hold team members accountable to deadlines.
• Assist leadership with operational reporting, project coordination, and strategic initiatives.
• Support acquisition onboarding and operational integration of new properties.
• Maintain organized systems for documentation, vendors, contracts, and operational workflows.
• Identify operational bottlenecks and proactively solve problems before escalation.

Skills

Operations management

Property management

Project management

Remote team leadership

English communication

Tools

ClickUp

Asana

Monday.com

Slack

Google Workspace

Job description

Elevate and Delegate LLC is seeking an Operations Manager to oversee day-to-day activities across multiple self-storage and real estate assets. You will coordinate with property managers, vendors, and internal teams to ensure smooth execution and timely issue resolution.

The role emphasizes building scalable operational systems, creating SOPs, and tracking KPIs to drive efficiency. Strong communication and ownership are required for success in a fast-paced, remote environment.