Remote Onboarding and Patient Conversion Specialist

High St Group Holdings; Manila; Remote; PHP 162,000 - 198,000; Full time

Job summary

High St Clinic is seeking an Onboarding and Sales Specialist for a remote role, supporting patients from inbound enquiries and guiding them through consultations. You will build rapport quickly, educate on care pathways, and handle objections with empathy to convert inquiries into ongoing care.

The role offers up to 180,000 PHP salary, warm leads, and clear career progression into leadership or business development. Work from home is available with the right setup.

Qualifications

• Speak with patients and convert warm inquiries into consultations.
• Build rapport quickly over the phone and guide conversations to outcomes.
• Educate patients on the High St process and treatment pathways.
• Handle objections with confidence and empathy.

Responsibilities

• Convert warm inbound enquiries into booked consultations.
• Build rapport quickly over the phone.
• Educate patients on the High St process and treatment pathways.
• Handle objections with confidence and empathy.
• Complete patient intake information accurately for the clinical team.
• Follow up patients who haven’t booked or need ongoing treatment.
• Collaborate with doctors, nurses and pharmacy staff to ensure a great patient experience.
• Consistently meet conversion and performance KPIs.

Skills

Communication

Empathy

Active listening

Phone sales

Tools

HubSpot

CRM

Job description

High St Clinic is seeking an Onboarding and Sales Specialist for a remote role, supporting patients from inbound enquiries and guiding them through consultations. You will build rapport quickly, educate on care pathways, and handle objections with empathy to convert inquiries into ongoing care.

The role offers up to 180,000 PHP salary, warm leads, and clear career progression into leadership or business development. Work from home is available with the right setup.