Onboarding and Sales Specialist - High St Clinic

High St Group Holdings; Manila; Remote; PHP 162,000 - 198,000; Full time

Job summary

High St Clinic is seeking an Onboarding and Sales Specialist for a remote role, supporting patients from inbound enquiries and guiding them through consultations. You will build rapport quickly, educate on care pathways, and handle objections with empathy to convert inquiries into ongoing care.

The role offers up to 180,000 PHP salary, warm leads, and clear career progression into leadership or business development. Work from home is available with the right setup.

Qualifications

• Speak with patients and convert warm inquiries into consultations.
• Build rapport quickly over the phone and guide conversations to outcomes.
• Educate patients on the High St process and treatment pathways.
• Handle objections with confidence and empathy.

Responsibilities

• Convert warm inbound enquiries into booked consultations.
• Build rapport quickly over the phone.
• Educate patients on the High St process and treatment pathways.
• Handle objections with confidence and empathy.
• Complete patient intake information accurately for the clinical team.
• Follow up patients who haven’t booked or need ongoing treatment.
• Collaborate with doctors, nurses and pharmacy staff to ensure a great patient experience.
• Consistently meet conversion and performance KPIs.

Skills

Communication

Empathy

Active listening

Phone sales

Tools

HubSpot

CRM

Job description

Onboarding and Sales Specialist - High St Clinic

Onboarding and Sales Specialist – High St Clinic

Location: Remote (clinic is in Sydney Australia)

Salary: Up to 180,000 PHP

Full-Time

Help More Patients Access Better Healthcare

High St isn't your typical healthcare company.

We're one of Australia's fastest-growing alternative health clinics, helping thousands of Australians access alternative healthcare through a patient-first, no-BS approach.

We're looking for someone who genuinely enjoys speaking with people, understands how to build trust quickly, and knows how to guide conversations toward a positive outcome.

This isn't cold calling.

Every person you speak with has already made an enquiry and wants to know more. Your role is to understand their situation, answer their questions, remove any uncertainty and confidently guide them through becoming a High St patient.

If you love chatting but hate selling products people don't need, this role is different. You'll be helping patients access treatment that could genuinely improve their quality of life.

What You'll Do

Convert warm inbound enquiries into booked consultations.

Build rapport quickly over the phone.

Educate patients on the High St process and treatment pathways.

Handle objections with confidence and empathy.

Complete patient intake information accurately for our clinical team.

Follow up patients who haven't yet booked or need assistance continuing treatment.

Work closely with doctors, nurses and pharmacy staff to create an exceptional patient experience.

Consistently achieve conversion and performance KPIs.

Who We're Looking For

You are the best of the best. You have legacy of sales excellence. Apply if you have a deep understanding of the prodcuts you have sold, the metrics you achieved and how that contributed to the wider business.

You're someone who naturally connects with people.

You thrive on winning.

You don't need a hard sell because you're confident asking questions, listening properly and guiding conversations.

You'll likely have experience in:

Appointment setting

Finance or insurance

Experience in healthcare isn't essential.

We can teach alternative healthcare.

We can't teach attitude. You need to be the best. Don't apply unless you have consistently topped your team and over exceeded your sales targets. We will ask you and your references.

You'll Thrive Here If You

Love hitting targets and being rewarded for performance.

Are confident on the phone.

Stay organised while managing multiple patients.

Can handle objections professionally.

Want genuine career progression in a rapidly growing business.

Believe healthcare should be more accessible.

Experience with HubSpot or CRM systems is advantageous but not required.

What We Offer

Up to 180000 PHP.

Warm leads only—no cold calling.

Genuine career progression into leadership, operations or business development.

Worek from home as long as you have the set up.

Extensive training in alternative health and patient communication.

A high-performing team that celebrates results.

The opportunity to help change people's lives every day.

This Role Isn't For Everyone

You'll probably struggle if you:

Dislike speaking on the phone.

HAvent achieved excellence and been a top performer

Aren't motivated by goals or performance.