Remote Office Systems & AI Automation Lead

Hunt St Pty Ltd; Manila; Remote; PHP 978,000 - 1,466,000; Full time

Benefits offered by this job

100% remote

Independent contractor engagement

Job summary

Hunt St Pty Ltd, a Philippines-based engagement for an Australian client, seeks an Office Manager (Systems & Operations) to build and optimise business systems with a focus on AI automation and integrations. You’ll implement and configure ServiceM8, Xero, and surrounding software, collaborating with an external AI provider.

The ideal candidate has hands-on experience designing and improving workflows, ensuring scalable processes, and taking ownership of day-to-day operations within a remote

Qualifications

• Proven experience in office management, operations, systems administration, business systems, or a similar role.
• Strong technical mindset with hands-on experience building, integrating, testing, or improving business systems and automated workflows.
• Practical experience with AI automation, workflow automation, integrations, APIs, or similar technologies.
• Experience using AI-assisted development or automation tools such as ChatGPT, Claude, Claude Code, or similar, with the ability to apply them to real business processes.
• Hands-on experience with ServiceM8 or similar trade/job management software.
• Working knowledge of Xero, including invoicing, payments, and bank reconciliation.
• Strong ability to identify opportunities for process improvement and job automation.
• Office administration experience, preferably in a trade or construction business.
• Excellent written and verbal English with clear, professional communication.
• Highly organised, detail-oriented, proactive, and comfortable taking ownership.

Responsibilities

• Build and improve office systems, workflows, processes, and SOPs from the ground up.
• Test, troubleshoot, document, and improve system integrations and automated workflows with the external AI provider.
• Identify and implement AI, automation, APIs, and integrations to reduce manual work and improve efficiency.
• Configure and maintain ServiceM8, including staff roles, job types, job stages, templates, and forms.
• Set up and test the quote-to-invoice workflow and Xero integration.
• Troubleshoot system and workflow issues and develop practical solutions.
• Document systems, automations, processes, and SOPs, and train team members on their use.
• Continuously review and improve systems for efficiency, accuracy, and scalability.
• Monitor enquiries, quotes, bookings, and job progress to keep work moving.
• Manage invoicing, overdue accounts, and payment reconciliation in Xero.

Skills

Office management

Systems administration

AI automation

Xero

ServiceM8

APIs

Problem solving

English communication

Tools

ServiceM8

Xero

Job description

Hunt St Pty Ltd, a Philippines-based engagement for an Australian client, seeks an Office Manager (Systems & Operations) to build and optimise business systems with a focus on AI automation and integrations. You’ll implement and configure ServiceM8, Xero, and surrounding software, collaborating with an external AI provider.

The ideal candidate has hands-on experience designing and improving workflows, ensuring scalable processes, and taking ownership of day-to-day operations within a remote