Office Manager (016 - 1387)

Hunt St Pty Ltd; Metro Manila; Remote; PHP 976,000 - 1,463,000; Full time

Job summary

Hunt St Pty Ltd. seeks a Philippines-based Office Manager (Systems & Operations) to build and scale the client’s office tech stack. You’ll implement ServiceM8 and Xero, integrate with an external AI provider, and automate workflows across the business environment.

The role requires hands-on design of processes, systems testing, and ongoing improvements, with daily collaboration during AU business hours. This is a remote, contractor position aligned with flexible time management.

Qualifications

• Technical mindset with hands-on experience building and improving business systems.
• Experience configuring ServiceM8 and Xero for operations workflows.
• Ability to collaborate with an external AI systems provider and test integrations.
• Comfort with independent work and owning system improvements.

Responsibilities

• Build and improve office systems, workflows, processes, and SOPs from the ground up.
• Collaborate with external AI provider to test and improve integrations and automated workflows.
• Identify and implement AI, automation, APIs, and integrations to reduce manual work.
• Configure and maintain ServiceM8 (staff roles, job types, stages, templates, forms).
• Set up and test end-to-end quote-to-invoice workflow and Xero integration.
• Troubleshoot system issues and develop practical solutions.
• Document systems and train team members on their use.
• Continuously review and improve systems for efficiency and scalability.

Skills

Technical mindset

Systems integration

AI automation

Process improvement

Independent work

Tools

ServiceM8

Xero

APIs

Job description

Looking for Philippines-based candidates

Job Role: Office Manager

Compensation range: $2,000AUD - $3,000 AUD / Monthly

Engagement type:

Work Schedule:

This role is expected to align with the AU business hours (approx. 9 AM - 5 PM, Monday to Friday) for collaboration, but as a contractor, you'll have flexibility in how you manage your time.

Who We Are:

At Hunt St, we help Australian companies hire top remote talent in the Philippines. For this role, you will be engaged directly by the client as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home.

Who The Client Is

A Gold Coast-based metal roofing business with a small team of roofers, specialising in full re-roofs, roof repairs, leak services, and maintenance.

Role Overview:

The Office Manager (Systems & Operations) will help build the business's office and operational systems from the ground up, with a strong focus on technology, AI automation, systems integration, and process improvement.

The role will initially support the implementation and configuration of ServiceM8, Xero, and the broader business software environment, working alongside an external AI systems provider. The successful candidate will be expected to understand how these systems work together, help test and improve integrations, identify automation opportunities, and eventually take ownership of ongoing system improvements.

The ideal candidate has a technical mindset and hands-on experience building, connecting, and improving business systems and automated workflows, rather than simply using AI tools. Once established, the role will also oversee day-to-day office operations and ongoing system improvements.

The role requires independent work, a reliable computer and internet connection, and daily overlap with Queensland business hours (AEST).

Key Responsibilities:

Systems, AI Automation & Process Improvement:

• Build and improve office systems, workflows, processes, and SOPs from the ground up
• Work alongside the external AI systems provider to test, troubleshoot, document, and improve system integrations and automated workflows
• Identify and implement opportunities using AI, automation, APIs, and integrations to reduce manual work and improve efficiency
• Configure and maintain ServiceM8, including staff roles, job types, job stages, templates, and forms
• Set up and test the quote-to-invoice workflow and Xero integration once approved
• Troubleshoot system and workflow issues and develop practical solutions
• Document systems, automations, processes, and SOPs, and train team members on their use
• Continuously review and improve systems for efficiency, accuracy, and scalability

Day-to-day Operations:

• Monitor enquiries, quotes, bookings, and job progress to keep work moving