Remote Night-Shift Patient Scheduling Coordinator

Apply Superstaffjobs; Pampanga; Remote; PHP 335,000 - 385,000; Full time

Benefits offered by this job

HMO with 1 free dependent

Life Insurance

Night Differential

20 PTO credits annually

VL and SL cash conversion

Annual Merit Increases

Great Company Culture

Career Growth and Learning

Laptop provided

Night shift

Work from home

Job summary

Apply Superstaffjobs is seeking a Patient Intake & Scheduling Coordinator to be the first contact for new patients. You will manage inbound/outbound calls, collect demographics and insurance information, and coordinate with verification teams and PTs to schedule evaluations.

This role emphasizes accuracy, timely follow-ups, and a high level of patient service. Night shift and work-from-home options are available, with a monthly salary of PHP 30,000 to 34,500 all in.

Qualifications

• Excellent customer service and patient communication skills.
• Strong verbal and written English for daily interaction with patients and internal teams.
• Proven ability to multitask in a fast-paced, patient-facing environment.
• Strong organizational skills to ensure timely follow-ups and accurate scheduling.
• High attention to detail and commitment to accuracy in data entry and documentation.

Responsibilities

• Answer inbound calls from new patients and respond professionally to inquiries regarding services and appointments.
• Conduct outbound calls to new patient leads and follow up on online bookings to obtain missing information.
• Collect complete and accurate patient demographic and insurance information.
• Obtain insurance cards and verify acceptance prior to scheduling.
• Coordinate with the insurance verification team to book based on coverage.
• Collaborate with Physical Therapists to follow up on scheduling needs.
• Schedule evaluations and follow-ups 4–6 weeks in advance.
• Create and maintain patient charts with high accuracy.
• Ensure patient data is documented to support clinical and billing workflows.
• Maintain organized tracking of patient status to prevent missed follow-ups.

Skills

Customer service

English proficiency

Multitasking

Organizational skills

Attention to detail

Education

High school diploma or equivalent

Tools

EMR software

Patient management systems

Job description

Apply Superstaffjobs is seeking a Patient Intake & Scheduling Coordinator to be the first contact for new patients. You will manage inbound/outbound calls, collect demographics and insurance information, and coordinate with verification teams and PTs to schedule evaluations.

This role emphasizes accuracy, timely follow-ups, and a high level of patient service. Night shift and work-from-home options are available, with a monthly salary of PHP 30,000 to 34,500 all in.