Remote Night-Shift FTL Track & Trace Specialist

Expedock; Philippines; Teletrabalho; PHP 350 000 - 550 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

HMO & Leave Credits

Supportive Remote Environment

Seamless Onboarding & Training

Resumo da oferta

Expedock, a tech-enabled workforce platform, seeks a FTL Track & Trace Specialist in the Philippines. This role manages full truckload shipments end-to-end, builds carrier relationships, and ensures on-time delivery while meeting KPIs. Night shift, remote work, and teamwork with a growing logistics team are offered.

You will use TMS systems, coordinate with dispatchers, resolve issues, and maintain accurate shipment documentation. Prior logistics experience and strong communication are essential.

Qualificações

• 2–3 years of industry-related experience in logistics, transportation, or freight forwarding.
• Strong customer service skills and the ability to manage communication professionally and efficiently.
• Working knowledge of freight forwarding procedures, regulations, and departments.
• Proficiency in desktop and web applications, including Transportation Management Systems (TMS) and Microsoft Office Suite (Excel, Outlook).
• Experience with systems such as Cargowise, SAP, or Turvo is a plus.
• Basic understanding of database structures, networking, and application interfaces.
• Excellent attention to detail, time management, and problem-solving skills.

Responsabilidades

• Engage with vendors and carriers to initiate GPS-based tracking for FTL shipments.
• Build and maintain carrier relationships to coordinate shipments smoothly.
• Meet and maintain KPIs for timely and accurate execution of processes.
• Troubleshoot technical issues and request ELD and TMS connections.
• Respond to customer and carrier inquiries promptly by phone and email.
• Ensure timely and accurate delivery of cargo to key FTL customers.
• Verify shipment documentation including bills of lading.
• Oversee collection and delivery activities for key clients.
• Schedule and trace shipments from pickup to delivery with records accurate.

Conhecimentos

Logistics coordination

Customer service

Time management

Problem solving

Ferramentas

TMS

Microsoft Office

Cargowise

SAP

Turvo

Descrição da oferta de emprego

Expedock, a tech-enabled workforce platform, seeks a FTL Track & Trace Specialist in the Philippines. This role manages full truckload shipments end-to-end, builds carrier relationships, and ensures on-time delivery while meeting KPIs. Night shift, remote work, and teamwork with a growing logistics team are offered.

You will use TMS systems, coordinate with dispatchers, resolve issues, and maintain accurate shipment documentation. Prior logistics experience and strong communication are essential.