Remote Network Administrator — IT Infrastructure & Support

Itsasap; Philippines; Remote; PHP 1,026,000 - 1,461,000; Full time

Benefits offered by this job

Life Insurance

Flexible Benefit Reimbursement

Paid Time Off

Maternity/Paternity Leave

Paid US Holiday

Night Shift Bonus

Salary Advancement/Loan

Health & Wellness Program

Company-paid training and certification

Job summary

Intelligent Technical Solutions is seeking a Network Administrator to deliver remote IT support and hands-on troubleshooting for clients. You will handle OS issues, server administration, virtualization, and networking tasks while maintaining high service standards.

You will participate in on-call rotations and support M365/Azure, firewall/VPN, and security configurations. A strong customer-service mindset and 40-hour work week are required.

Qualifications

• Experience with Windows and Mac OS troubleshooting.
• Experience with Server 2016 through 2025.
• Experience with VMware and Hyper-V Virtualization.
• Experience supporting M365 and Azure.
• Proficient in Firewall rules, VLAN configuration, access point support and administration, and VPN tunnels.
• Minimum of five years experience in IT Support or a similar role.
• Advanced knowledge of Firewalls, Switches, Network architecture, and troubleshooting.
• Advanced understanding of managing, and troubleshooting networks.
• Advanced understanding of virtualized environments.
• Experience with MSPs is highly desirable.
• Active Network Certifications are preferred.

Responsibilities

• Provide remote IT support and hands-on troubleshooting.
• Resolve workstation OS issues, printer issues, and common business apps.
• Assist with M365 administration and Azure management.
• Manage network issues including firewall, VPN, VLAN, and Wi-Fi APs.
• Support on-call rotation for after-hours and weekend operations.
• Escalation point for technicians.

Skills

OS Troubleshooting

Windows Server

Virtualization

M365/Azure

Networking & Security

IT Support Experience

Network Certifications

Tools

VMware

Hyper-V

MS 365

Azure

Job description

Intelligent Technical Solutions is seeking a Network Administrator to deliver remote IT support and hands-on troubleshooting for clients. You will handle OS issues, server administration, virtualization, and networking tasks while maintaining high service standards.

You will participate in on-call rotations and support M365/Azure, firewall/VPN, and security configurations. A strong customer-service mindset and 40-hour work week are required.