Remote Mortgage Support Specialist | Loan Processing

D2B; Philippines; Remote; PHP 709,000 - 850,000; Full time

Benefits offered by this job

Remote/WFH set up

AU Business Hours

Job summary

D2B is seeking a highly organized Mortgage Broker Assistant / Loan Processor to support an Australian mortgage broking business remotely. You will manage end-to-end loan processing from submission to settlement, ensuring files are complete and compliant while maintaining CRM records and client communications.

This full-time remote role offers AU business hours availability and a monthly AUD salary of 1,600, with preference for candidates familiar with Australian lending processes and Mercury CRM.

Qualifications

• Excellent attention to detail and numerical accuracy.
• Strong written English communication and organised work style.
• Ability to work independently in a remote environment.
• Proficiency in Microsoft Office (Outlook, Word, Excel).
• Experience with Australian mortgage processing (desirable).

Responsibilities

• Prepare and package home loan applications for submission to lenders.
• Collect, review, and organise client supporting documents.
• Ensure loan files meet lender and compliance requirements.
• Maintain up-to-date application records in CRM.
• Track loan progress from submission to settlement.
• Complete loan health checks for existing clients.

Skills

Attention to detail

Numerical accuracy

Written English communication

Highly organized

Independent/remote work

Tools

Microsoft Office

Outlook

Word

Excel

Mercury CRM

Job description

D2B is seeking a highly organized Mortgage Broker Assistant / Loan Processor to support an Australian mortgage broking business remotely. You will manage end-to-end loan processing from submission to settlement, ensuring files are complete and compliant while maintaining CRM records and client communications.

This full-time remote role offers AU business hours availability and a monthly AUD salary of 1,600, with preference for candidates familiar with Australian lending processes and Mercury CRM.