Remote Mortgage Loan Processor — End-to-End Funding

Three Peaks International Pty Ltd; Metro Manila; On-site; PHP 391,000 - 670,000; Full time

Benefits offered by this job

Permanent Work from home set up

Performance Appraisal and Increase and

Bonus (Merit based)

Paid Time off

Paid Australian Holidays

Job summary

Three Peaks International is hiring a mortgage loan processor to provide end-to-end administrative support for Australian loan applications. You will liaise with clients, lenders, and solicitors, enter data in CRM systems and ApplyOnline, and coordinate through to settlement.

The role requires 3–5 years of experience with Australian mortgage processing, strong communication, and proficiency in MS Office/Google Workspace.

Qualifications

• 3–5 years of end-to-end Australian mortgage loan processing experience.
• Degree in Business, Accounting, Finance, or related field.
• Experience with Australian mortgage CRMs (Salestrekker, Mercury Nexus) and ApplyOnline.
• Strong understanding of Australian lending policies and compliance requirements.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office and Google Workspace.
• High attention to detail with strong analytical and problem-solving skills.
• Ability to manage complex files, meet deadlines, and work autonomously.
• Tech-savvy, adaptable, and process-driven.
• Highly organized, proactive, and able to thrive in a fast-paced environment.

Responsibilities

• Provide comprehensive administrative support to mortgage brokers.
• Liaise with clients to obtain information and documentation required for loan applications.
• Enter and maintain client and application data within CRM systems and ApplyOnline.
• Coordinate with clients, lenders, solicitors, accountants, and other stakeholders to facilitate applications through to settlement.
• Provide timely updates to clients regarding progress of their applications.
• Maintain knowledge of lender policies, products, and industry requirements through training.
• Follow up with clients and stakeholders via phone and email to obtain outstanding information.
• Research and identify suitable lending solutions based on client requirements.
• Communicate with lender representatives to clarify application requirements and policy matters.
• Manage data entry across multiple systems, portals, and databases.
• Schedule and coordinate appointments, follow-ups, and stakeholder communications.
• Maintain accurate CRM records and ensure data integrity; manage inbox administration.
• Lodge applications through CRM and ApplyOnline.
• Liaise with lenders and clients, providing updates and follow-ups.
• Support post-settlement activities and maintain accurate records.

Skills

Communication

Attention to detail

Analytical thinking

Autonomous work style

Education

Degree in Business, Accounting, Finance, or related field

Tools

Salestrekker

Mercury Nexus

ApplyOnline

MS Office

Google Workspace

Job description

Three Peaks International is hiring a mortgage loan processor to provide end-to-end administrative support for Australian loan applications. You will liaise with clients, lenders, and solicitors, enter data in CRM systems and ApplyOnline, and coordinate through to settlement.

The role requires 3–5 years of experience with Australian mortgage processing, strong communication, and proficiency in MS Office/Google Workspace.