Mortgage Loan Processor

Task-Wise Va Consultancy Inc.; Makati; On-site; PHP 446,400 - 669,600; Full time

Job summary

A financial consultancy firm is seeking an AU Mortgage Loan Processor for their Makati location. This role requires managing loan applications from initial documentation to settlement, ensuring compliance with Australian standards. Candidates should possess a Bachelor's Degree and 2-3 years of experience in Australian Mortgage Processing, along with exceptional English communication skills. The position is full-time and on-site, offering a vital role in connecting clients with lenders.

Qualifications

• Minimum 2-3 years of experience in Australian Mortgage Processing.
• Bachelor’s Degree in Finance, Business, or Accounting is preferred.
• Exceptional written and verbal English skills.

Responsibilities

• Act as the link between the clients and lenders for loan applications.
• Verify client documents and analyze serviceability.
• Proactively follow up with lenders and manage client communications.

Skills

Document Verification

Serviceability Analysis

Credit Reporting

Valuations

CRM Management

Problem Solving

Client Communication

Advanced Excel

Education

Bachelor's Degree in Finance, Business, or Accounting

Tools

ApplyOnline

Quickli

FileInvite

Salesforce

Mercury

MyCRM

Job description

On-site - Makati 1-3 Yrs Exp Bachelor Full-time

Job Description

Job Title: AU Mortgage Loan Processor (On-Site - Makati)

Role Overview

The AU Mortgage Loan Processor acts as the critical link between the Australian Mortgage Broker, the client, and the lenders (e.g., CBA, Westpac, Macquarie). You will be responsible for the end-to-end management of loan applications, from initial document collection to settlement, ensuring 100% compliance with Australian lending standards.

1. Core Responsibilities

Phase 1: Pre-Submission & Packaging

• Document Verification: Reviewing client documents (Payslips, PAYG summaries, Bank Statements) to verify income and "Living Expenses" against HEM (Household Expenditure Method) benchmarks.
• Serviceability Analysis: Using tools like Quickli or lender-specific calculators to determine the client’s borrowing capacity.
• Credit Reporting: Ordering and interpreting Equifax or Illion credit reports to identify any potential "red flags" (e.g., undisclosed debts or defaults).
• Valuations: Ordering property valuations through CoreLogic (RP Data) or ValEx.

Phase 2: Lodgment & Data Entry

• Lending Portals: Accurate data entry and "Packaging" of the loan into ApplyOnline (AOL) or Simpology.
• CRM Management: Maintaining "Live" updates in the Broker's CRM (e.g., MyCRM, Mercury Nexus, Salestrekker, or BrokerEngine).
• Compliance: Preparing the Credit Proposal Disclosure (CPD) and ensuring all NCCP-required documents are signed and filed.

Phase 3: Pipeline Management (Lodgment to Approval)

• Lender Liaison: Proactively following up with bank credit assessors to clear MIRs (Missing Information Requests) or "Conditions."
• Client Communication: Providing status updates to clients and brokers via email or phone to manage expectations.
• Problem Solving: Identifying alternative solutions if a lender declines an application (e.g., moving the file to a different lender).

Phase 4: Settlement Coordination

• Final Checks: Ensuring all "Prior to Settlement" conditions are met.
• Solicitor Liaison: Coordinating with conveyancers and solicitors to ensure a smooth "Settlement" date.
• Post-Settlement: Organizing the "Thank You" gift/pack and setting up the file for future annual reviews.

2. Technical Skills & Tools

• Software: Proficiency in ApplyOnline (NextGen) is mandatory.
• CRMs: Familiarity with Mercury, MyCRM, Salesforce, or .
• Analysis Tools: Experience with Quickli (for serviceability) and FileInvite (for document collection).
• Office Suite: Advanced Excel (for calculating complex income types like Self-Employed or Commission).

3. Qualifications & Experience

• Experience: Minimum 2–3 years of experience in Australian Mortgage Processing (Offshore/BPO setting).
• Education: Bachelor’s Degree in Finance, Business, or Accounting is preferred.
• Certification (Advantage): Cert IV in Finance and Mortgage Broking is a massive plus and often leads to the "Senior/Parabroker" salary tier.
• Communication: Exceptional written and verbal English skills, as you will be dealing directly with Australian stakeholders.

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

• withholds your ID,
• requires you to provide a guarantee or collects property,
• forces you to invest or raise funds,
• collects illicit benefits,
• or other illegal situations.

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