Medical Virtual Assistant: Patient Care & Admin Support

Vital Virtuals Global HR Solutions; Cebu City; Remote; PHP 434,000 - 521,000; Full time

Job summary

Vital Virtuals Global HR Solutions is hiring a Medical VA to support our healthcare clients with patient communications, insurance verifications, and referrals coordination. You will handle calls, maintain HIPAA-compliant records, and assist clinical staff with data entry in a remote setting.

We seek a reliable, English-fluent professional with experience as a medical receptionist/VA, strong organizational and multitasking skills, and familiarity with EHR/EMR systems.

Qualifications

• Fluent in English.
• Medical receptionist/VA experience preferred.
• Excellent communication and phone etiquette.
• Strong organizational and multitasking skills.
• EHR/EMR experience is a plus.
• Reliable computer and internet connection.
• Willing to use Time Doctor and a HIPAA-compliant virtual desktop.

Responsibilities

• Answer calls and assist patients
• Verify insurance and update patient information
• Manage referrals, faxes & medical records
• Explain insurance benefits
• Coordinate with providers and clinical staff
• Handle administrative & data-entry tasks
• Maintain HIPAA compliance

Skills

Fluent English

Medical VA experience

Excellent communication

Phone etiquette

Organizational skills

Multitasking

EHR/EMR experience

HIPAA/compliant virtual desktop

Time Doctor usage

Reliable internet

Tools

Time Doctor

Job description

Vital Virtuals Global HR Solutions is hiring a Medical VA to support our healthcare clients with patient communications, insurance verifications, and referrals coordination. You will handle calls, maintain HIPAA-compliant records, and assist clinical staff with data entry in a remote setting.

We seek a reliable, English-fluent professional with experience as a medical receptionist/VA, strong organizational and multitasking skills, and familiarity with EHR/EMR systems.