Remote Medical Virtual Assistant: EHR & Billing Support

Somewhere; Philippines; On-site; PHP 557,000 - 1,044,000; Full time

Job summary

Somewhere is seeking a Medical Virtual Assistant for a full-time, remote position with a U.S.-based healthcare organization. You will provide administrative and clerical support to healthcare professionals, ensuring patient management and operational efficiency, while maintaining confidentiality.

Responsibilities include scheduling, updating EHRs, handling inquiries, reminders, and preparing reports. Knowledge of HIPAA and US healthcare workflows is preferred; insurance verification and billing

Qualifications

• 2+ years in medical admin or healthcare support.
• Familiar with EHR systems Kareo/Athenahealth.
• Strong written and spoken English.
• Knowledge of medical terminology and workflows.
• Proficient with MS Office and Google Workspace.
• Discretion with confidential information.
• Insurance verification and billing experience a plus.

Responsibilities

• Schedule and manage appointments for healthcare professionals and patients.
• Organize and update patient records in EHR systems.
• Handle patient inquiries via phone, email, or chat.
• Provide appointment reminders and follow-ups.
• Transcribe medical notes and maintain documentation.
• Assist in reports and regulatory compliance.
• Verify insurance details and assist with billing inquiries.
• Process claims and follow up on reimbursements.
• Coordinate with labs/pharmacies for service delivery.

Skills

EHR Kareo

Athenahealth

English

HIPAA knowledge

MS Office

Google Workspace

Medical terminology

Tools

Kareo

Athenahealth

Job description

Somewhere is seeking a Medical Virtual Assistant for a full-time, remote position with a U.S.-based healthcare organization. You will provide administrative and clerical support to healthcare professionals, ensuring patient management and operational efficiency, while maintaining confidentiality.

Responsibilities include scheduling, updating EHRs, handling inquiries, reminders, and preparing reports. Knowledge of HIPAA and US healthcare workflows is preferred; insurance verification and billing