Remote Medical Scheduling & Records Coordinator

Winning Assistants, Inc.; Philippines; Remote; PHP 433,000 - 519,000; Part time

Benefits offered by this job

Dedicated HR & Contractor Support Team

Premium VPN Access (Optional)

HIPAA & Cybersecurity Training + Cert.

Top 1% VA Performance Training

Client-Approved U.S. Holidays

Client-Approved Paid or Unpaid TimeOff

Access to Templates & SOP Tools

Optional Performance-Based Incentives

Job summary

Winning Assistants is seeking a Medical Scheduling & Records Coordinator for an occupational healthcare client in Bermuda. This part-time remote role supports appointment scheduling, patient follow-up, medical records tracking, and EMR updates, with a 10:00 AM–2:00 PM window Sundays to Thursday.

Compensation is $5–$6 per hour, depending on experience. The position emphasizes accurate data management, billing support, and coordination with physicians and vendors to ensure timely documentation and

Qualifications

• Experience with medical scheduling, appointment coordination, patient follow-up, healthcare administration, or medical office support.
• Strong experience scheduling appointments, sending reminders, tracking confirmations, and following up on unresolved scheduling needs.
• Previous experience using an EMR/EHR system.
• Strong proficiency with Microsoft Excel and experience maintaining detailed healthcare or administrative spreadsheets.
• Strong attention to detail when handling patient schedules, medical documentation, records, and healthcare data.
• Comfortable following up with patients, physician offices, supervisors, and vendors to obtain missing information.
• Ability to work independently without constant supervision or repeated follow-up.
• Professional and assertive communication skills.
• Comfortable communicating with patients from varied backgrounds and handling direct or informal communication professionally.
• Willingness and ability to learn PrognoCis EMR quickly and become highly proficient with the platform.
• Experience with medical billing, reconciliation, accounting support, or payment tracking is preferred but not the main priority.

Responsibilities

• Schedule occupational health appointments and maintain accurate patient schedules.
• Send appointment reminders and follow up with patients to confirm attendance or complete scheduling needs.
• Track pending appointments, missed appointments, rescheduling needs, and outstanding patient follow-ups.
• Coordinate appointment details with patients, supervisors, physicians, vendors, and internal team members.
• Maintain strong follow-through to ensure scheduling items are completed and not left unresolved.
• Collect and document information following physician appointments.
• Gather blood work, hearing and vision screening results, fit-to-work notes, and other required occupational health records.
• Follow up with physician offices and vendors to obtain missing or incomplete documentation.
• Ensure patient records and occupational health documentation are complete, accurate, and properly updated.
• Update Excel spreadsheets and PrognoCis EMR using information collected from physician offices and other systems.
• Support the transition of workflows and data from Excel to PrognoCis.
• Maintain accurate administrative records, tracking sheets, and patient documentation.
• Learn client systems thoroughly and identify opportunities to improve administrative workflows.
• Assist with reviewing billing information, co-payments, and supporting records when needed.
• Identify discrepancies in billing or documentation and coordinate corrections with the appropriate team.
• Maintain accurate financial and administrative documentation as part of the overall patient record.
• Communicate professionally with supervisors, physicians, vendors, and patients regarding appointments, documentation, and outstanding requirements.
• Maintain consistent follow-up and build professional rapport with patients while adapting to different communication styles.
• Escalate unresolved scheduling, documentation, or administrative issues when needed.

Skills

medical scheduling

appointment coordination

patient follow-up

EMR/EHR system

Microsoft Excel

data management

independent work

professional communication

PrognoCis EMR

Tools

PrognoCis EMR

Opti Mantra

Microsoft Excel

Microsoft SharePoint

Microsoft 365 / Office 365

Job description

Winning Assistants is seeking a Medical Scheduling & Records Coordinator for an occupational healthcare client in Bermuda. This part-time remote role supports appointment scheduling, patient follow-up, medical records tracking, and EMR updates, with a 10:00 AM–2:00 PM window Sundays to Thursday.

Compensation is $5–$6 per hour, depending on experience. The position emphasizes accurate data management, billing support, and coordination with physicians and vendors to ensure timely documentation and