Korean-English Medical VA | Remote, Paid Training

Neolytix; Angeles; On-site; PHP 300,000 - 420,000; Full time

Benefits offered by this job

Paid training

Remote work

Job summary

Neolytix is seeking a Bilingual Medical Virtual Assistant to support customer service remotely. You will assist in medical records preparation, ensure documentation accuracy, and maintain HIPAA-compliant processes for US-based clinics.

Ideal candidates have healthcare or customer service experience, strong communication skills, and proficiency with EMR systems. This is a full-time remote role offering comprehensive benefits and ongoing training.

Qualifications

• Experience in a customer service or healthcare-related role is preferred.
• Strong communication and interpersonal skills are essential.
• Excellent problem-solving abilities and attention to detail.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Proficiency with Microsoft Office and electronic medical records (EMR) systems.
• Compassionate and empathetic demeanor.

Responsibilities

• Prepares and assembles medical record documentation/charts for physicians.
• Ensures medical record compliance by self-documentation attestation.
• Updates patient history, physical exam and other pertinent health information.
• Prepares and sends all documentation to physician for review and approval.
• Monitors the duration of basic lab results and screening procedures.
• Complies with hospital and medical facility policies, including HIPAA and Joint Commission.
• Performs other clerical duties to improve provider productivity and clinic workflow.
• Demonstrates understanding to assess, review and apply criteria.

Skills

Customer service

Healthcare familiarity

Bilingual

Tools

Microsoft Office

EMR systems

Job description

Neolytix is seeking a Bilingual Medical Virtual Assistant to support customer service remotely. You will assist in medical records preparation, ensure documentation accuracy, and maintain HIPAA-compliant processes for US-based clinics.

Ideal candidates have healthcare or customer service experience, strong communication skills, and proficiency with EMR systems. This is a full-time remote role offering comprehensive benefits and ongoing training.