Remote Medical Inbound Support Specialist

Vector Outsourcing Solutions Philippines; Philippines; Remote; PHP 290,000 - 335,000; Part time

Benefits offered by this job

Maternity Leave

Paternity Leave

SSS/Pag-IBIG/Philhealth

13th Month Pay

Paid Holidays

Bereavement Leave

Paid Vacation Leave

Paid Sick Leave

Work from Home

Job summary

Vector Outsourcing Solutions Philippines is seeking a healthcare customer service professional to handle incoming calls, provide policy information, and resolve issues. You will document interactions and ensure HIPAA compliance while working from home with a reliable internet connection.

This consultancy role offers a remote setup with a 6-month minimum commitment, a monthly salary range of PHP 26,000 to PHP 30,000, and benefits like 13th month pay and leaves.

Qualifications

• 1-2 years in customer service, call center, or healthcare role preferred.
• Basic understanding of medical billing, insurance claims, and healthcare terminology.
• Strong communication and interpersonal skills.

Responsibilities

• Manage incoming calls from patients, healthcare customers, and service providers.
• Deliver accurate information and support regarding healthcare policies and procedures.

Skills

Customer service

Call center

Healthcare terminology

English communication

Data entry

Job description

Vector Outsourcing Solutions Philippines is seeking a healthcare customer service professional to handle incoming calls, provide policy information, and resolve issues. You will document interactions and ensure HIPAA compliance while working from home with a reliable internet connection.

This consultancy role offers a remote setup with a 6-month minimum commitment, a monthly salary range of PHP 26,000 to PHP 30,000, and benefits like 13th month pay and leaves.