Remote Patient Care Coordinator

Go Lean Health; Metro Manila; On-site; PHP 424,000 - 593,000; Part time

Job summary

Go Lean Health is seeking a Virtual Medical Assistant to support a U.S. pain management practice from a remote location. The role includes handling patient calls, scheduling, intake processing, insurance verification, and prior authorizations while maintaining accurate patient records.

Ideal candidates have 1–2 years of experience in medical reception/scheduling and strong communication skills. The position is part-time (30 hours/week) with a focus on empathy and efficiency.

Qualifications

• 1–2 years of experience as Medical Receptionist, Medical Scheduler, or Virtual Medical Assistant supporting a U.S. healthcare practice.
• Hands-on experience managing patient calls and appointment scheduling.
• Experience performing insurance eligibility and benefits verification and assisting with prior authorizations.

Responsibilities

• Answer high volume patient calls professionally and compassionately.
• Assist with appointment scheduling and rescheduling for new and established patients.
• Identify call purpose and determine next steps; triage clinical or administrative concerns.
• Coordinate intake forms and ensure completion before visits.
• Verify insurance eligibility and benefits; assist with general coverage questions.

Skills

Patient communication

Appointment scheduling

Insurance verification

Prior authorizations

Phone communication

Tools

ChiroTouch Cloud

Practice Fusion

PatientPop

CollaborateMD

Kareo

PAtLive

Job description

Go Lean Health is seeking a Virtual Medical Assistant to support a U.S. pain management practice from a remote location. The role includes handling patient calls, scheduling, intake processing, insurance verification, and prior authorizations while maintaining accurate patient records.

Ideal candidates have 1–2 years of experience in medical reception/scheduling and strong communication skills. The position is part-time (30 hours/week) with a focus on empathy and efficiency.