Remote Medical Billing & Operations Assistant

Go Lean Health; Cavite City; Remote; PHP 433,000 - 519,000; Part time

Job summary

Go Lean Health is seeking a Medical Virtual Assistant (MVA) to support a busy chiropractic clinic remotely. The role focuses on insurance verification, billing, and operational tasks, requiring proactive, highly organized professionals with strong English communication.

Schedule is Monday to Friday, 30 hours per week. Compensation is $5–$6.50 per hour with a performance-based increase after 6 months. Mac OS proficiency and US healthcare experience are valued.

Qualifications

• Minimum 1 year of experience as a Medical Virtual Assistant.
• Experience supporting a US healthcare practice.
• Experience with insurance verification, EOBs, claims, denied claims, patient balances, or billing support.
• Exposure to CPT and ICD-10 codes.
• Strong English communication skills, both written and verbal.
• Must be a Mac OS user.

Responsibilities

• Verify patient insurance after check-in and document details.
• Review denied claims and assist with reprocessing.
• Review and process EOB documents and clear backlogs.
• Track outstanding balances and coordinate resolutions.
• Support claims workflows including Cigna and VA claims.
• Assist with vendor payment coordination and ensure timely tasks.
• Monitor SOAP note completion and compliance.
• Track missed/cancelled appointments and scheduling trends.
• Prepare reports on balances, appointments, and denial metrics.
• Promote smooth communication between provider, care team and staff.
• Identify workflow gaps and recommend improvements.

Skills

English communication

Executive presence

Attention to detail

Independent worker

Problem solving

Trustworthy

Tools

Mac OS

Job description

Go Lean Health is seeking a Medical Virtual Assistant (MVA) to support a busy chiropractic clinic remotely. The role focuses on insurance verification, billing, and operational tasks, requiring proactive, highly organized professionals with strong English communication.

Schedule is Monday to Friday, 30 hours per week. Compensation is $5–$6.50 per hour with a performance-based increase after 6 months. Mac OS proficiency and US healthcare experience are valued.