Remote Medical Admin & Insurance Verification Specialist

BruntWork; Manila; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Permanent work from home

Immediate hiring

Health Insurance Coverage for eligible

Job summary

BruntWork is seeking a detail-oriented Medical Administrative Assistant / Insurance Verification Specialist to support a US primary care practice. You will verify insurance coverage, handle prior authorisations, and manage a high volume of calls while maintaining a professional patient experience.

Role requires 2+ years in insurance verification or medical administration, strong English communication, and proficiency with EMR/EHR systems, CRM, and spreadsheets.

Qualifications

• Minimum 2 years of experience in insurance verification, prior authorisations, or medical administration.
• Experience calling insurance providers and handling benefits verification.
• Strong customer service background, preferably in healthcare.
• Excellent verbal and written English communication skills.
• Able to manage high call volumes and multitask effectively.
• Proficient with email, CRM, EMR/EHR systems, and spreadsheets.
• Strong attention to detail and accuracy.
• Able to work independently and follow structured processes.

Responsibilities

• Confirm appointments by phone and text, coordinate scheduling, and handle inbound and outbound calls in a high-volume environment.
• Verify patient eligibility, coverage, and copays; contact insurers to confirm benefits and document accurately.
• Process prescription and treatment authorisations, coordinate with insurers and providers, and follow up on pending approvals.
• Manage emails, file uploads, and documentation; maintain accurate patient records and data entry.
• Provide professional, empathetic support and resolve patient inquiries efficiently.

Skills

Customer service

English communication

Attention to detail

Multitasking

Tools

CRM

EMR/EHR

Spreadsheets

Email

Job description

BruntWork is seeking a detail-oriented Medical Administrative Assistant / Insurance Verification Specialist to support a US primary care practice. You will verify insurance coverage, handle prior authorisations, and manage a high volume of calls while maintaining a professional patient experience.

Role requires 2+ years in insurance verification or medical administration, strong English communication, and proficiency with EMR/EHR systems, CRM, and spreadsheets.