Remote Marketplace Operations & Data Coordinator

Assist World; Philippines; On-site; PHP 739,371 - 1,478,742; Full time

Benefits offered by this job

100% remote

$50 birthday bonus

$200 testimonial bonus

$500 entry monthly raffle

NO TRACKER. NO PROBLEM

Job summary

Assist World is seeking a fully remote Marketplace Operations Assistant to support day-to-day e-commerce workflows across multiple platforms. The role emphasizes data accuracy, campaign execution, order flow, and cross-functional follow-through rather than customer-facing tasks.

The ideal candidate has strong Excel skills, experience with data feeds and marketplaces, and a proactive, detail-oriented mindset.

Qualifications

• Experience in e-commerce, marketplaces, or operations support.
• Strong attention to detail and data accuracy.
• Comfortable navigating multiple systems simultaneously.
• Proactive problem-solver who follows through until resolution.
• Experience with data feeds, SKUs, UPCs, and inventory logic.
• Excellent internal communicator via email and follow-ups.
• Experience supporting cross-functional teams (logistics, ops, sales support).

Responsibilities

• Manage and maintain product item creation using Excel-based data feeds.
• Upload, update, and troubleshoot product data attributes across marketplace platforms.
• Monitor and resolve rejected listings, feed errors, and taxonomy changes.
• Perform routine product scrubs to ensure data accuracy and system alignment.
• Support setup and monitoring of sponsored product and brand campaigns.
• Pull reporting data from campaign platforms and summarize results.
• Track budgets and ensure campaigns are properly configured and running.
• Monitor order flow to ensure orders move correctly from marketplace to warehouse.
• Identify stalled, delayed, or unshipped orders.
• Proactively follow up with internal teams to resolve fulfillment issues.
• Ensure resolution is confirmed, not just initiated.
• Coordinate daily with logistics, operations, and internal teams.
• Follow up persistently on unresolved issues until completion.
• Escalate risks that may impact retailer scorecards or performance metrics.
• Maintain operational momentum and accountability.
• Pull reports using Excel (including pivot tables where needed).
• Maintain operational trackers and performance summaries.
• Support leadership with clean, accurate data visibility.
• Excel (required – strong fundamentals, reports and pivots)
• Marketplace feed platforms (training provided)
• Retailer portals and internal systems (training provided)
• Canva (nice to have, not required)
• Prior experience with specific platforms is not required; training and documentation will be provided. Comfort working in data-heavy environments is essential.

Skills

Excel fundamentals

Data import/export

Cross-functional communication

Problem solving

Attention to detail

Multi-system navigation

E-commerce operations

Campaign reporting

Pivot tables

Remote collaboration

Tools

Excel

Marketplace feed platforms

Retailer portals

Canva

CRM/internal systems

Job description

Assist World is seeking a fully remote Marketplace Operations Assistant to support day-to-day e-commerce workflows across multiple platforms. The role emphasizes data accuracy, campaign execution, order flow, and cross-functional follow-through rather than customer-facing tasks.

The ideal candidate has strong Excel skills, experience with data feeds and marketplaces, and a proactive, detail-oriented mindset.