Remote Market Operations Lead – Philippines

Wingz, Inc.; Manila; Remote; PHP 666,000 - 841,000; Full time

Benefits offered by this job

100% remote work culture

Competitive compensation and benefits

Job summary

Wingz, Inc. is seeking a Market Operations Associate to help keep our Philippines markets running remotely. You’ll own defined outcomes in dispatch, routing, onboarding, or market scheduling, with cross-training over time.

You’ll work in a 100% remote setup, reporting daily on targets, and coordinating with drivers to ensure timely trips. The role emphasizes judgment, speed, and data accuracy in a fast-paced environment.

Qualifications

• 2-4 years in operations, dispatch, logistics, or program coordination, a role where you owned an outcome, not just a queue.
• Sound judgment without a script. Much of this work has no procedure for the situation in front of you.
• Comfort with tradeoffs. Some days you can cover one trip or the other, not both, and you'll need to decide quickly and defend the call.
• Comfort being measured daily. You should want the scoreboard, not avoid it.
• Detail accuracy where a missed date or wrong record has real consequences and strong spreadsheet skills.

Responsibilities

• Own your daily and weekly targets, and know where you stand without being asked.
• Resolve problems in your area rather than handing them off.
• Escalate what's genuinely above your authority, with what you've already tried and what you recommend.
• Keep driver and trip records accurate in every system you touch.
• Cross-train as backup on one adjacent area.

Skills

Operations

Dispatch

Logistics

Program coordination

Spreadsheet skills

Job description

Wingz, Inc. is seeking a Market Operations Associate to help keep our Philippines markets running remotely. You’ll own defined outcomes in dispatch, routing, onboarding, or market scheduling, with cross-training over time.

You’ll work in a 100% remote setup, reporting daily on targets, and coordinating with drivers to ensure timely trips. The role emphasizes judgment, speed, and data accuracy in a fast-paced environment.