Client Success Lead — Rapid Staffing & Live Closings

Getwingapp; Metro Manila; On-site; PHP 446,000 - 893,000; Full time

Job summary

Wing Assistant places contractors across 25+ role types for clients in the Philippines, LATAM, and global markets. The Client Success Specialist guides the end-to-end client engagement process, using Discord as the single source of truth.

You'll own discovery & demos, present Wing's value with live vetted candidates, and close with next steps within minutes. Maintain a ready bench and coordinate onboarding in real time to ensure smooth deals.

Qualifications

• Has personally run outbound/discovery through to close — not just handed off qualified leads.
• Recruiting or sourcing experience with same-day turnaround.
• Comfortable improvising live and brief a candidate in 10–15 minutes.
• Fast and responsive by nature; minutes, not hours, is the working speed.

Responsibilities

• Understand potential customer input through intake forms and quickly leverage on organization-wide ATS systems to find candidates that match the skillset- interview candidates to ensure fit for whatpotential client is looking for
• Discovery & demo: Run full discovery calls and qualify what the client actually needs, then present Wing's value and bring live, vetted candidates directly into the call — real people, no recordings, no asyncprofiles.
• The close: Read the room and close while interest is highest — propose next steps before the call ends,and formalize the deal in Discord/JRF within 30–60 minutes.
• Candidate bench: Keep the idle-pool current and taggable by role, industry, and availability, so you canpull 2–3 credible matches from a loose brief with 10–30 minutes' notice.
• Flake-proofing: Confirm candidate availability at T-24h and again at T-30min; always have a backupidentified before the call, not after someone drops out.
• Post-close: Finalize compliance and formal matching once a deal closes, and keep CSM/TA aligned ononboarding status in real time.

Skills

Outbound recruitment

Discovery & qualification

Live improvisation

Fast decision making

Discord familiarity

Tools

ATS systems

Discord

Slack

Job description

Wing Assistant places contractors across 25+ role types for clients in the Philippines, LATAM, and global markets. The Client Success Specialist guides the end-to-end client engagement process, using Discord as the single source of truth.

You'll own discovery & demos, present Wing's value with live vetted candidates, and close with next steps within minutes. Maintain a ready bench and coordinate onboarding in real time to ensure smooth deals.