Remote Luxury Travel Operations Specialist

Aux; Philippines; Remote; PHP 300,000 - 600,000; Full time

Job summary

Aux is seeking an experienced Travel Operations Specialist to coordinate complex travel for premium clients. You will manage air travel via GDS (Amadeus, Galileo, Sabre), hotel and transport bookings, and ensure flawless itineraries.

The role requires strong organization, the ability to handle multiple trips, and excellent English communication. This is a full-time remote position with flexible hours to support active travel periods and time-sensitive operations.

Qualifications

• Minimum 2 years of experience in travel agency operations or hospitality reservations.
• Strong organizational skills and exceptional attention to detail.
• Ability to manage multiple bookings and deadlines simultaneously.
• Excellent written and verbal English communication.
• Experience with invoicing, payment tracking, and administrative processes.
• Proficiency in Microsoft Office and CRM systems.

Responsibilities

• Book and manage air travel through GDS platforms such as Amadeus, Galileo, or Sabre.
• Handle fare rules, ticket exchanges, reissues, cancellations, and itinerary changes.
• Coordinate hotel, villa, transportation, dining, and experience reservations.
• Research and compare supplier availability, rates, and travel options.
• Monitor upcoming departures and proactively identify operational issues before they impact clients.
• Prepare and distribute travel documents, confirmations, vouchers, and itinerary packages.
• Communicate with clients as needed regarding confirmations, travel documentation, and trip logistics.
• Support active travelers during schedule changes, disruptions, and other operational matters.
• Assist with travel documentation and visa-related research.
• Generate and track client invoices; reconcile supplier payments and commission records; maintain booking records in CRM.
• Support reimbursement processing and travel-related accounting tasks; ensure records are accurate.

Skills

Organizational skills

Attention to detail

Time management

Written and verbal English

Tools

CRM systems

Microsoft Office

Job description

Aux is seeking an experienced Travel Operations Specialist to coordinate complex travel for premium clients. You will manage air travel via GDS (Amadeus, Galileo, Sabre), hotel and transport bookings, and ensure flawless itineraries.

The role requires strong organization, the ability to handle multiple trips, and excellent English communication. This is a full-time remote position with flexible hours to support active travel periods and time-sensitive operations.