Remote Legal & Collections VA — Night Shift

Linkage Web Development; Metro Manila; Remote; PHP 364,000 - 518,000; Full time

Job summary

Linkage Web Development is seeking a highly organized Legal & Collections Virtual Assistant to support a US-based client in lending and financial services. The role involves handling loan documentation, requests for debt collection, and maintaining confidential financial records from a remote environment.

Ideal candidates have hands-on experience in legal administrative support, paralegal assistance, debt collection, or mortgage processing, with excellent written and spoken English.

Qualifications

• Experience in legal administrative support or paralegal assistance is preferred.
• Experience with debt collection, loan processing, or financial documentation is desirable.
• Strong written and spoken English communication, accuracy, and confidentiality are essential.
• Ability to follow SOPs and maintain consistent documentation standards.

Responsibilities

• Prepare, review, organize, and maintain documentation related to loan accounts and loan-default cases.
• Review loan applications and supporting financial documents for completeness and accuracy.
• Organize payslips, bank statements, loan agreements, payment records, and other supporting documents.
• Maintain well-organized digital files for delinquent accounts and potential legal cases.
• Assist in preparing and organizing legal documents and supporting evidence for case review.
• Assist with preparing demand letters and other documentation related to collections or potential legal action, using approved templates and procedures.
• Identify missing documents, discrepancies, and incomplete information for follow-up.
• Ensure all documentation is accurate, properly labeled, and stored in the appropriate folders.
• Follow established procedures when handling loan-default and legal case documentation.
• Assist in organizing and maintaining records of delinquent loan accounts and outstanding balances.
• Review account histories, payment records, and supporting documents.
• Track the status of delinquent accounts, outstanding requirements, and pending documentation.
• Maintain accurate records of collection activities, case updates, and account-related correspondence.
• Assist with gathering and organizing documents required for debt recovery and legal review.
• Flag discrepancies or missing information for further review by the appropriate team.
• Support the preparation of account summaries and documentation for internal review.
• Follow established workflows and escalation procedures for overdue accounts and pending cases.
• Review confidential financial documents, including payslips, bank statements, loan applications, and payment histories.
• Verify that required documents are present and that information is consistent across records.
• Organize financial information and supporting documents for easy reference.
• Maintain accurate trackers, spreadsheets, and case documentation.
• Conduct administrative research to locate, verify, and organize relevant information.
• Follow strict confidentiality and data-handling procedures when accessing sensitive financial information.
• Ensure records are updated accurately and maintained according to company procedures.
• Maintain organized digital filing systems, case folders, and document trackers.
• Update spreadsheets, databases, and account records.
• Monitor pending documents, deadlines, and outstanding requirements.
• Follow up on missing information through approved communication channels.
• Prepare clear summaries and status updates for the client or internal team.
• Follow detailed SOPs and established workflows consistently.
• Manage multiple accounts and documentation tasks while meeting deadlines.
• Communicate professionally with the team regarding document discrepancies, pending requirements, and case updates.

Skills

English communication

Attention to detail

Organizational skills

Research skills

Time management

SOP adherence

Tools

Google Workspace

Microsoft Office

Google Sheets

Microsoft Excel

Document management tools

Job description

Linkage Web Development is seeking a highly organized Legal & Collections Virtual Assistant to support a US-based client in lending and financial services. The role involves handling loan documentation, requests for debt collection, and maintaining confidential financial records from a remote environment.

Ideal candidates have hands-on experience in legal administrative support, paralegal assistance, debt collection, or mortgage processing, with excellent written and spoken English.