Remote Lead Response Agent — Chat Support Specialist

Augmen Digital; Cebu City; Remote; PHP 279,000 - 435,000; Full time

Benefits offered by this job

Compressed daily working hours

Fun remote working environment

Internet Subsidy

13th-month pay

Job summary

A digital marketing agency is seeking a Lead Response Agent (Chat Support Specialist) to manage client communications in a fun and remote environment. This role offers a fully remote setup across the Philippines and includes benefits like compressed work hours, paid sick leaves, and 13th-month pay. Exceptional communication skills, multitasking ability, and a proactive mindset are essential. If you live in Cebu and seek career growth in a supportive culture, apply now!

Qualifications

• Excellent communication skills are essential.
• Ability to multitask and manage time effectively.
• Proactive approach to lead nurturing.

Responsibilities

• Respond to messages from ads within 1 business day.
• Organize inbox messages and track proper status.
• Nurture leads to ensure conversions.
• Monitor comments and answer customer questions.
• Update existing FAQs and response templates.
• Provide insights on customer behavior in messages.

Skills

Proactive and attentive

Great at communicating

Can multitask effectively

Sales Experience

Job description

A digital marketing agency is seeking a Lead Response Agent (Chat Support Specialist) to manage client communications in a fun and remote environment. This role offers a fully remote setup across the Philippines and includes benefits like compressed work hours, paid sick leaves, and 13th-month pay. Exceptional communication skills, multitasking ability, and a proactive mindset are essential. If you live in Cebu and seek career growth in a supportive culture, apply now!