Remote IT Support Technician I Proactive MSP

Intelligent Technical Solutions; Davao City; Remote; PHP 312.000 - 402.000; Vollzeit

Zusammenfassung

Intelligent Technical Solutions is seeking a Proactive Technician I to deliver remote IT support, handling reactive tickets and proactive maintenance to uphold high service standards. The role emphasizes quick resolution, system stability, and strong collaboration with vendors.

The position requires troubleshooting Windows and macOS, MSP experience, and a home office setup. English fluency and a 40-hour workweek aligned with PST are expected.

Qualifikationen

• Experience providing remote IT support.
• Troubleshoot Windows and macOS.
• Familiar with MSP environments.

Aufgaben

• Respond to and resolve IT tickets.
• Perform proactive maintenance and system monitoring.

Kenntnisse

Remote IT support

Ticketing systems

Windows

macOS

Vendor collaboration

Jobbeschreibung

Intelligent Technical Solutions is seeking a Proactive Technician I to deliver remote IT support, handling reactive tickets and proactive maintenance to uphold high service standards. The role emphasizes quick resolution, system stability, and strong collaboration with vendors.

The position requires troubleshooting Windows and macOS, MSP experience, and a home office setup. English fluency and a 40-hour workweek aligned with PST are expected.