Remote IT Systems Administrator I

Intelligent Technical Solutions; Manila; Remote; PHP 604,000 - 861,000; Full time

Benefits offered by this job

Life Insurance

Flexible Benefit Reimbursement

Paid Time Off

Maternity/Paternity Leave

Paid US Holiday

Night Shift Bonus

Salary Advancement/Loan

Health & Wellness Program

Company-paid training and certif.

Job summary

Intelligent Technical Solutions is seeking a System Administrator to provide remote IT support and hands-on troubleshooting. You will resolve workstation, printer, and business app issues, and assist with M365 and server administration while maintaining high IT service standards.

The role requires 3+ years in IT support, knowledge of Windows/Mac OS, virtualization (VMware/Hyper-V), and MSP experience is a plus. Reliable internet at home and EST working hours are essential.

Qualifications

• This role requires hands-on IT support across Windows and macOS platforms.
• Experience with server OS (2016–2025) and virtualization.
• Experience with MSP environments is a plus.

Responsibilities

• Resolve workstation OS issues and printer problems with minimal guidance.
• Provide remote IT support and handle basic to advanced troubleshooting.
• Support Office apps, AD, backups, and security tools.
• Assist with SAGE ERP/QuickBooks line-of-business apps with vendor assistance as needed.
• Manage M365 administration and server issues.
• Escalate to senior staff when required.
• Participate in after-hours rotations for on-call support.

Skills

Windows & macOS

Server 2016-2025

VMware & Hyper-V

IT Support experience

Networking basics

MS Office & Active Directory

Backup software

Endpoint security

MSP experience

Server certifications

Tools

No specific tools listed

Job description

Intelligent Technical Solutions is seeking a System Administrator to provide remote IT support and hands-on troubleshooting. You will resolve workstation, printer, and business app issues, and assist with M365 and server administration while maintaining high IT service standards.

The role requires 3+ years in IT support, knowledge of Windows/Mac OS, virtualization (VMware/Hyper-V), and MSP experience is a plus. Reliable internet at home and EST working hours are essential.