Remote IT Support Specialist

Aesthetician Job Description; San Juan; On-site; PHP 279,000 - 502,000; Full time

Job summary

Belo Medical Group seeks an End User Support Specialist to provide technical assistance for IT infrastructure, applications, and systems. You will support users in person or remotely, handle hardware and software issues, and help with onboarding and training for new tools.

The role emphasizes customer-focused, efficient service with proper documentation of issues and solutions, contributing to a high level of user satisfaction.

Qualifications

• Experience in an IT support or helpdesk role.
• Strong knowledge of Windows, macOS, Linux and office software (MS Office, Google Workspace).
• Good communication and problem-solving abilities.

Responsibilities

• Provide technical support and troubleshooting for hardware, software, and IT systems.
• Respond to user inquiries and resolve issues related to computer systems and peripherals.
• Assist in installation, configuration, and maintenance of IT equipment.
• Offer support for office applications and manage support tickets.
• Troubleshoot network connectivity and remote work setups.

Skills

IT support

Helpdesk

Communication

Troubleshooting

Job description

Belo Medical Group seeks an End User Support Specialist to provide technical assistance for IT infrastructure, applications, and systems. You will support users in person or remotely, handle hardware and software issues, and help with onboarding and training for new tools.

The role emphasizes customer-focused, efficient service with proper documentation of issues and solutions, contributing to a high level of user satisfaction.