Remote IT Support: Network, Windows & SharePoint (L2)

Nexplay Consulting Inc.; Philippines; Remote; PHP 446,400 - 669,600; Full time

Benefits offered by this job

Fully remote, flexible work environment

Strong growth path to L3 / Engineering roles

Hands-on experience across diverse client environments

Job summary

Nexplay Consulting Inc. is seeking a Remote Support Specialist (L2) in the Philippines. This role involves providing remote IT support, specifically in areas such as network configuration, Windows systems, and Microsoft 365/SharePoint administration.

The ideal candidate should have 2–4 years of IT support experience and a solid understanding of networking fundamentals. Enjoy a fully remote work environment with opportunities for growth to L3 roles.

Qualifications

• 2–4 years of IT support experience, with exposure to networking and systems.
• Working knowledge of firewalls, switching, and Windows Server administration.
• Experience with Microsoft 365 tenant administration and SharePoint.

Responsibilities

• Provide remote support for network setup, configuration, and troubleshooting.
• Perform routine Windows Server administration tasks.
• Support Microsoft 365 tenant administration and SharePoint initiatives.

Skills

Network support

Windows systems administration

Microsoft 365 administration

SharePoint management

Troubleshooting

Documentation skills

Communication skills

Education

2–4 years of IT support experience

Certifications such as Network+, Security+, or Microsoft certifications

Tools

Firewalls (Fortinet, Cisco, etc.)

Windows Server

Microsoft SharePoint

Job description

Nexplay Consulting Inc. is seeking a Remote Support Specialist (L2) in the Philippines. This role involves providing remote IT support, specifically in areas such as network configuration, Windows systems, and Microsoft 365/SharePoint administration.

The ideal candidate should have 2–4 years of IT support experience and a solid understanding of networking fundamentals. Enjoy a fully remote work environment with opportunities for growth to L3 roles.