Remote IT Administrator: Growth & Security Focus

SMART SUITES PTY LTD; Mabalacat; Remote; PHP 532,000 - 926,000; Full time

Benefits offered by this job

Company events

Flexible schedule

Health insurance

Opportunities for promotion

Paid training

Work from home

Job summary

SMART SUITES PTY LTD is seeking a Junior IT Administrator to support IT operations across two growing businesses in Australia and the US. This hands-on, early-career role focuses on Microsoft 365 administration, SaaS management, Power Automate, telephony, and IT security.

You will work with management across time zones, receive training, but also be self-directed and discreet with confidential information. The role offers remote work with BYOD, and opportunities to grow responsibilities as you

Qualifications

• . Intermediate knowledge of Microsoft 365 administration.
• . Familiarity with Power Automate Cloud Flows or Power Automate Desktop.
• . Good understanding of IT security basics: MFA, password hygiene, phishing awareness, antivirus.
• . Strong documentation skills and attention to detail.
• . Clear written communication — especially for non-technical audiences.
• . Ability to work independently and know when to elevate.
• . Comfortable reporting directly to management and communicating updates professionally.

Responsibilities

• Manage Microsoft 365 users, groups, licenses, mailboxes, Teams, SharePoint, and OneDrive access
• Handle onboarding and offboarding in M365 and connected systems
• Troubleshoot M365 issues — Outlook, Teams, SharePoint, MFA, login, and access
• Maintain accurate records of user accounts, permissions, and access changes
• Administer Zoho Vault (password vault): user access, shared vaults, credential hygiene
• Monitor and maintain Backupify (SaaS backup): backup health, alerts, and recovery requests
• Administer telephony platforms (Dialpad / VoipLine): user setup, call routing, troubleshooting
• Support creation, monitoring, and troubleshooting of Power Automate Cloud Flows and Desktop automations
• Document flow logic, triggers, dependencies, and expected outputs
• Help identify manual processes that can be converted into structured workflows
• Conduct basic security checks for remote team members on BYOD devices
• Verify MFA setup, antivirus protection, OS updates, and secure storage practices
• Create security awareness materials: phishing guides, password hygiene, safe browsing
• Escalate security concerns or policy violations to management
• Maintain SOPs, user guides, onboarding/offboarding checklists, and knowledge base articles
• Provide remote IT support across departments, time zones, and both companies
• Coordinate with external vendors when escalation is required

Skills

Microsoft 365 Administration

Power Automate

IT security basics

Documentation

Remote work communication

Independent work

Tools

Zoho Vault

Backupify

Dialpad

VoipLine

Job description

SMART SUITES PTY LTD is seeking a Junior IT Administrator to support IT operations across two growing businesses in Australia and the US. This hands-on, early-career role focuses on Microsoft 365 administration, SaaS management, Power Automate, telephony, and IT security.

You will work with management across time zones, receive training, but also be self-directed and discreet with confidential information. The role offers remote work with BYOD, and opportunities to grow responsibilities as you