Ap - It Manager (Remote)

D2B; Philippines; Remote; PHP 502,000 - 1,060,000; Full time

Benefits offered by this job

100% remote

Training opportunities

AU/NZ collaboration

Long-term engagement

Job summary

D2b is seeking an IT Manager to lead internal IT and support client MSP services in a remote capacity. You will guide cybersecurity practices aligned with ISO 27001, administer Microsoft Purview, Defender, Sentinel, Entra ID, and Intune, and oversee 365 environment security and endpoint management.

You will drive day-to-day IT operations, mentor the help desk, collaborate with clients and internal stakeholders, and ensure secure, reliable, scalable IT solutions while documenting procedures and

Qualifications

• 2 to 4+ years in senior IT roles such as IT Manager, Systems Engineer, or similar.
• Strong knowledge of ISO 27001 governance, risk management and compliance.
• Hands-on with Microsoft Purview, Defender, Sentinel, Entra ID and Intune.
• Experience in MSP environments or leading help desk/service desk is highly preferred.
• Excellent troubleshooting, problem-solving and stakeholder management skills.

Responsibilities

• Oversee internal IT infrastructure and day-to-day operations.
• Implement and improve cybersecurity policies per ISO 27001.
• Manage Microsoft security stack and Azure AD/Intune configurations.
• Monitor security, performance and compliance; mitigate risks.
• Lead MSP/help desk escalations and technical guidance for clients.

Skills

Cybersecurity

ISO 27001

Stakeholder mgmt

Communication

Leadership

Cloud security

Windows Server

Education

Bachelor's degree in IT/CS

Microsoft Certifications

Tools

Microsoft Purview

Microsoft Defender

Microsoft Sentinel

Microsoft Entra ID (Azure AD)

Microsoft Intune

Azure

Active Directory

Job description

AP - IT Manager (Remote)

Company : D2b Job Type : Full Time Remote / Work from Home

Job Description

Note: This is for active pooling purposes only. Submitting your application does not guarantee employment. Your details will be kept on file and considered for future opportunities as they become available.

We are seeking a proactive and experienced IT Manager to lead our internal IT operations while supporting managed services for our clients. This role is ideal for someone with a strong technical background across IT infrastructure, cybersecurity, and the Microsoft ecosystem, combined with a hands-on approach to managing day-to-day IT operations. You will be responsible for maintaining secure and reliable systems, implementing and managing cybersecurity best practices aligned with ISO 27001, and administering Microsoft's security and compliance solutions, including Microsoft Purview, Microsoft Copilot, and the Microsoft Security Stack (e.g., Microsoft Defender, Microsoft Sentinel, Microsoft Entra ID, and Microsoft Intune). In addition to overseeing internal IT, you will also provide technical guidance and escalation support for managed service and help desk operations, ensuring clients receive high-quality IT support and exceptional service.

Position:IT Manager

Salary:PHP45,000 - PHP95,000/month (depending on experience and technical skills)

Working Hours & Conditions:AU/NZ business hours; full-time (remote)

Holidays: TBD

Responsibilities

• Oversee and manage the organization's internal IT infrastructure, systems, and day-to-day operations.
• Implement, maintain, and improve cybersecurity policies, controls, and best practices aligned with the ISO 27001 framework.
• Administer and support the Microsoft security ecosystem, including Microsoft Purview, Microsoft Copilot, Microsoft Defender, Microsoft Sentinel, Microsoft Entra ID, and Microsoft Intune.
• Monitor system performance, security, and compliance, proactively identifying and mitigating risks.
• Manage Microsoft 365 administration, user accounts, identity and access management, and endpoint security.
• Provide technical leadership and escalation support for managed services and help desk operations, ensuring timely resolution of client and internal IT issues.
• Collaborate with internal stakeholders and clients to deliver secure, reliable, and scalable IT solutions.
• Develop and maintain IT documentation, security procedures, disaster recovery plans, and operational processes.
• Evaluate, recommend, and implement new technologies to improve business efficiency and strengthen security.
• Ensure IT systems remain compliant with organizational security standards and industry best practices.

Qualifications

• 2 to 4+ years of experience as an IT Manager, Systems Engineer, Infrastructure Engineer, or in a similar senior IT role.
• Strong knowledge of cybersecurity frameworks, particularly ISO 27001, including governance, risk management, and compliance.
• Hands-on experience with Microsoft Purview for data governance, compliance, and information protection.
• Experience using Microsoft Copilot and integrating AI-driven productivity tools within Microsoft 365 environments.
• Strong expertise across the Microsoft Security Stack, including Microsoft Defender, Microsoft Sentinel, Microsoft Entra ID (Azure AD), Microsoft Intune, and Microsoft 365 Security.
• Experience administering Microsoft 365, Azure, Windows Server, Active Directory, networking, and endpoint management.
• Experience supporting managed services (MSP) environments or providing help desk/service desk leadership is highly preferred.
• Excellent troubleshooting, problem-solving, and technical decision-making skills.
• Strong communication and stakeholder management skills, with the ability to explain technical concepts to non-technical users.
• Relevant Microsoft certifications (e.g., Microsoft Certified, Azure, Security, or Cybersecurity certifications) are highly desirable.

Benefits

• Competitive salary based on experience and skill set
• 100% remote role - work from home anywhere in SA
• Paid local holidays aligned with the AU/NZ business calendar
• Opportunities for training and professional growth
• Work directly with a supportive AU/NZ team - no agency middleman
• Long-term engagement with a stable and growing business