Junior IT Administrator

VargasAndrews LLC; Manila; Remote; PHP 535,000 - 930,000; Full time

Benefits offered by this job

Fully remote work

Own equipment required

Flexible across time zones

Job summary

VargasAndrews LLC is seeking aJunior IT Administrator to support IT operations across Australia and the US in a fully remote capacity. You will manage Microsoft 365, SaaS platforms, Power Automate, and IT security while handling onboarding/offboarding and documentation for two growing businesses.

The role requires self-direction, detail orientation, and the ability to work across time zones. Training will be provided, with room to grow as your skills develop.

Qualifications

• Intermediate knowledge of Microsoft 365 administration (users, groups, licenses, Teams, SharePoint, OneDrive).
• Familiarity with Power Automate Cloud Flows or Power Automate Desktop.
• Solid understanding of IT security basics: MFA, password hygiene, phishing awareness, antivirus.
• Strong documentation and detail orientation.
• Clear written communication for non-technical audiences.
• Ability to work independently and know when to elevate.
• Comfort reporting to management and using time-tracking tools.

Responsibilities

• Support Microsoft 365 administration tasks across two growing businesses.
• Administer SaaS platforms and telephony configurations; monitor backups.
• Develop and troubleshoot Power Automate flows and automations.
• Perform basic IT security checks for remote team members and document processes.
• Maintain SOPs, user guides, onboarding/offboarding checklists, and knowledge base articles.
• Provide remote IT support across departments and coordinate with external vendors when needed.

Skills

Microsoft 365 Administration

Power Automate

IT security basics

Documentation

Professional communication

Independent work

Hubstaff time-tracking

Tools

Zoho Vault

Backupify

Dialpad

VoipLine

RingCentral

LastPass

1Password

Bitwarden

Job description

About the Role

We're hiring a Junior IT Administrator to support the IT operations of two growing businesses across Australia and the US. This is a hands‑on, early-career role for someone who is technically grounded, security‑conscious, and eager to build real‑world experience across Microsoft 365 administration, SaaS platform management, Power Automate, telephony, and IT security.

You’ll work directly with management and department heads across time zones. Training will be provided for specific platforms and internal processes — but you need to be self‑directed, detail‑oriented, and capable of handling confidential information with good judgment.

This role grows with you. As your skills develop, so will your responsibilities.

What You’ll Do

Microsoft 365 Administration

• Manage users, groups, licenses, mailboxes, Teams, SharePoint, and OneDrive access
• Handle onboarding and offboarding in M365 and connected systems
• Troubleshoot M365 issues — Outlook, Teams, SharePoint, MFA, login, and access
• Maintain accurate records of user accounts, permissions, and access changes

SaaS Platform Administration

• Administer Zoho Vault (password vault): user access, shared vaults, credential hygiene
• Monitor and maintain Backupify (SaaS backup): backup health, alerts, and recovery requests
• Administer telephony platforms (Dialpad / VoipLine): user setup, call routing, troubleshooting

Power Automate

• Support creation, monitoring, and troubleshooting of Power Automate Cloud Flows and Desktop automations
• Document flow logic, triggers, dependencies, and expected outputs
• Help identify manual processes that can be converted into structured workflows

IT Security & BYOD Checks

• Conduct basic security checks for remote team members on BYOD devices
• Verify MFA setup, antivirus protection, OS updates, and secure storage practices
• Create security awareness materials: phishing guides, password hygiene, safe browsing
• Escalate security concerns or policy violations to management

Documentation & General Support

• Maintain SOPs, user guides, onboarding/offboarding checklists, and knowledge base articles
• Provide remote IT support across departments, time zones, and both companies
• Coordinate with external vendors when escalation is required

What We’re Looking For

Required

• Intermediate working knowledge of Microsoft 365 Administration (users, groups, licenses, Teams, SharePoint, OneDrive)
• Familiarity with Power Automate Cloud Flows or Power Automate Desktop
• Good understanding of IT security basics: MFA, password hygiene, phishing awareness, antivirus
• Strong documentation skills and attention to detail
• Clear written communication — especially for non-technical audiences
• Ability to work independently and know when to elevate
• Comfortable reporting directly to management and communicating updates professionally
• Comfort using time‑tracking tool (Hubstaff)

Preferred (Nice to Have)

• Experience with Zoho Vault, LastPass, 1Password, Bitwarden, or similar password vault tools
• Experience with Backupify or other SaaS backup platforms
• Experience with Dialpad, VoipLine, RingCentral, or similar telephony systems
• Background supporting remote or international teams
• Experience creating SOPs, troubleshooting guides, or knowledge base articles
• Basic knowledge of DNS/email authentication (MX, SPF, DKIM, DMARC) — a plus, not required at hire
• Interest in automation, AI tools, and SaaS operations
• BYOD & Remote Work Requirements

This is a fully remote role. You must provide and maintain your own equipment. At minimum:

• Reliable laptop or desktop suitable for daily IT administration work
• Stable high‑speed internet connection (backup connection preferred)
• Updated operating system and active antivirus/endpoint security
• Ability to use MFA/authenticator apps and secure password management
• Willingness to comply with company BYOD, confidentiality, and data security policies

Contractor Rate Reference

Rates below are for 42 hrs/week (approx. 182 hrs/month) with no statutory Philippine benefits. Pure contractor arrangement — the rate quoted is the all‑in cost to the contractor.

Junior Contractor – Independent Level

Suitable for someone with around 2–4 years of experience who can work independently, has solid Microsoft 365 administration skills, and has experience or awareness working with SaaS tools. The expected monthly rate is AUD 1,093–1,300.

Strong Junior Contractor – Advanced Level

Suitable for someone with around 3–6 years of experience who requires minimal supervision and has experience with Power Automate and multiple SaaS tools. The expected monthly rate is AUD 1,400–1,900.