Remote Insurance Admin Pro — Grow Your Career

Hammerjack Pty Ltd; Philippines; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Competitive total rewards

Employee referral program

Work life balance

Job summary

Beepo, based in Clark, Pampanga, is seeking an Insurance Admin Assistant to support Australian General Insurance activities for brokers and clients. You will process new business, renewals, endorsements, and invoices, and maintain accurate policy documentation in a fast-paced, remote day-shift role.

The ideal candidate has 1–2 years in Australian General Insurance, experience with broker tasks, CRM systems, and proficiency in Excel.

Qualifications

• 1–2 years of experience in Australian General Insurance.
• Previous experience working with insurance brokers and handling broker-related tasks.
• Experience in lease renewals and/or insurance renewals.
• Experience in email management and professional client communication.
• Experience using insurance-related CRM systems.
• Experience with Winbeat or similar insurance software is highly desirable.
• Proficient in Microsoft Excel.
• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Excellent organisational, time-management, and task-management skills.
• Ability to work under pressure and meet deadlines in a fast-paced environment.
• Ability to work independently with minimal supervision.
• Demonstrates a strong sense of urgency and a proactive approach to work.
• Adaptable, trainable, and able to quickly learn new processes and systems.
• Demonstrates a positive, can-do attitude and willingness to take on new responsibilities.
• Open, transparent, and professional when communicating with team members, brokers, and clients.

Responsibilities

• Provides support to insurance brokers by processing new business, renewals, cancellations, and endorsements across various types of insurance.
• Prepares comparative quotations using existing client information, claims history, and current policy details and presents these to advisers using established templates.
• Ensures all transactions are processed accurately and in accordance with company procedures and guidelines.
• Processes invoices accurately within the system and checks and processes closings and invoices as required.
• Follows up on outstanding debtor accounts and assists with resolving any related queries.
• Maintains accurate and organised electronic filing of client and policy documentation.
• Prepares and issues policy documents, including Certificates of Insurance, policy wordings, COC and other required documentation.
• Prepares and issues monthly renewal documentation and follows up to confirm policies.
• Prepares and sends emails, policy amendments, contracts, and other required documentation to customers.
• Processes daily transactions from banking records and accurately allocates deposits to the appropriate client records.
• Regularly updates the database to ensure current and accurate customer information is maintained.
• Provides administrative support to brokers and assists with various tasks required to support the day-to-day operations of the business.
• Performs other duties and tasks as assigned by the client.

Skills

Australian General Insurance

Insurance brokers

CRM systems

Winbeat

Microsoft Excel

Communication skills

Attention to detail

Organisational skills

Time management

Working under pressure

Independent work

Proactive attitude

Learning ability

Positive attitude

Professional communication

Tools

Winbeat

CRM systems

Microsoft Excel

Job description

Beepo, based in Clark, Pampanga, is seeking an Insurance Admin Assistant to support Australian General Insurance activities for brokers and clients. You will process new business, renewals, endorsements, and invoices, and maintain accurate policy documentation in a fast-paced, remote day-shift role.

The ideal candidate has 1–2 years in Australian General Insurance, experience with broker tasks, CRM systems, and proficiency in Excel.