Administration Support

AS White Global; Manila; On-site; PHP 335,000 - 391,000; Full time

Benefits offered by this job

Great Place to Work

Global trips

Stability & growth

APAC network

Competitive compensation

Medical coverage

Paid leave

LinkedIn Learning

Flexible setup

Job summary

AS White Global in Manila, Philippines, seeks an organized administrative professional to support an experienced insurance broking team. You will manage pre-renewal processes, coordinate renewals, and handle client funding and payments, while providing general administrative support to keep tasks moving.

Ideal candidates have at least 1 year in administration, strong attention to detail, a proactive approach, and good client communication.

Qualifications

• At least 1 year of experience in administration or a similar support role.
• Insurance brokerage experience is a plus.
• Experience with insurance systems is highly regarded.
• Insurance claims experience or Tier 1/2 qualifications are advantageous.

Responsibilities

• Prepare renewal schedules and gather forms for client renewal documentation.
• Follow up with clients for outstanding information and hand files to brokers.
• Prepare client funding and Pay by the Month documentation; follow up on payments.
• Provide general administrative and office support, including client and internal follow-ups.

Skills

Administration exp

Attention to detail

Proactive

Communication skills

Insurance knowledge

Job description

Job Description:

Are you keen to join a top Aussie insurance brokerage firm that specializes in general insurance and has a broad national network?

The Opportunity

You will support a highly experienced insurance broking team by keeping policy administration, timely renewals, and debt follow-ups running smoothly. If you also value dedication, transparency, collaboration and continuous learning just like our clients, this role is for you!

Why join us?

• Proudly Great Place to Work® certified
• Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
• Grow with stability: 100+ in our 10-Year Club by 2025
• Dynamic talent network: 2,000+ across APAC and beyond
• Competitive compensation with annual reviews
• Comprehensive medical care for you and your family
• Generous paid leave because work-life balance matters
• Level up with LinkedIn Learning and tailored training
• Flexible work setup

Staff Testimonial

“ Stepping out of your comfort zone opens a whole new world of opportunities for you .”- Business Support Officer, ASW Philippines.

What You’ll Do

• Manage the pre-renewal process by preparing renewal schedules, gathering required forms and information, and sending renewal documentation to clients.
• Coordinate the renewal process by following up with clients for outstanding information and forms, then collating and handing the completed file to the broker.
• Prepare client funding and Pay by the Month documentation and follow up on outstanding payments and forms.
• Provide general administrative and office support, including client and internal follow-ups to keep tasks moving.

Key Criteria

• At least 1 year of experience in administration or a similar support role; insurance brokerage experience is a plus.
• Strong attention to detail, particularly when handling documents, client information and high-volume transactions.
• Proactive, organized and comfortable working in a high-volume environment while maintaining accuracy.
• Confident in taking the initiative to follow up on outstanding tasks, keep work moving, and meet deadlines.
• Confident communication skills, particularly when communicating with clients and stakeholders.
• Previous experience with insurance system will be highly regarded.
• Insurance claims experience or Tier 1, Tier2 insurance qualifications will be an advantage.

Work setup

• Manila (BGC, Taguig): 6 AM - 3 PM (PHT) fully onsite during the probation period, with a hybrid setup (3 days onsite, 2 days remote) after probation.

Requirements: