Remote Incident Manager for AI Docs & Decks

Ethos; Philippines; Remote; PHP 5,711,000 - 8,134,000; Part time

Job summary

Ethos is seeking incident managers with strong experience in leading production incidents and refining AI-assisted documents for professional workflows. You will own blameless postmortems, root-cause analyses, and on-call runbooks while shaping reliability and incident response practices.

The role is fully remote with flexible 5–20 hours per week and an ASAP start, offering exposure to a cutting-edge AI lab project and paid expert opportunities.

Qualifications

• 4+ years as an incident manager, site reliability engineer, or on-call engineering lead.
• Direct ownership of writing or reviewing blameless postmortems and root-cause analyses.
• Expert-level document, spreadsheet, and slide craftsmanship with strong written communication and attention to detail.

Responsibilities

• Lead production incidents and coordinate rapid response activities.
• Create, evaluate, and refine AI-generated documents, spreadsheets, and slide decks for core workflows.

Skills

Incident management

Postmortem writing

Documentation craftsmanship

Job description

Ethos is seeking incident managers with strong experience in leading production incidents and refining AI-assisted documents for professional workflows. You will own blameless postmortems, root-cause analyses, and on-call runbooks while shaping reliability and incident response practices.

The role is fully remote with flexible 5–20 hours per week and an ASAP start, offering exposure to a cutting-edge AI lab project and paid expert opportunities.