Expert Opportunity - Incident Manager ($80/hr, up to $1,600/week)

Ethos; Philippines; Remote; PHP 5,711,000 - 8,134,000; Part time

Job summary

Ethos is seeking incident managers with strong experience in leading production incidents and refining AI-assisted documents for professional workflows. You will own blameless postmortems, root-cause analyses, and on-call runbooks while shaping reliability and incident response practices.

The role is fully remote with flexible 5–20 hours per week and an ASAP start, offering exposure to a cutting-edge AI lab project and paid expert opportunities.

Qualifications

• 4+ years as an incident manager, site reliability engineer, or on-call engineering lead.
• Direct ownership of writing or reviewing blameless postmortems and root-cause analyses.
• Expert-level document, spreadsheet, and slide craftsmanship with strong written communication and attention to detail.

Responsibilities

• Lead production incidents and coordinate rapid response activities.
• Create, evaluate, and refine AI-generated documents, spreadsheets, and slide decks for core workflows.

Skills

Incident management

Postmortem writing

Documentation craftsmanship

Job description

About This Opportunity

We're working with a leading foundational AI lab to find experienced incident managers who can help train their latest language model on professional document, spreadsheet, and slide deck tasks.

We're looking for incident managers with 4+ years running or reviewing production incidents to create, evaluate, and refine AI-generated documents, spreadsheets, and slide decks across core workflows: blameless postmortems and root-cause analyses, on-call runbooks, severity and escalation write-ups, SLO and error-budget reports, remediation action-item trackers, and reliability review decks.

Compensation

$80/hour

Commitment

Flexible, 5-20 hours per week (or more if desired)

Location

Fully remote, work on your own schedule

Start date

ASAP

Qualifications

• 4+ years as a Site Reliability Engineer, Incident Commander, or production/on-call engineering lead


• Direct ownership of writing or reviewing blameless postmortems and root-cause analyses


• Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail

About Ethos

Ethos is a new expert network built by a McKinsey/SoftBank/DeepMind team and backed by world-leading investors like General Catalyst. We connect experts with investors and consultancies for paid expert calls, speaking engagements, and advisory opportunities.

Key Requirements

• 4+ years as a Site Reliability Engineer, Incident Commander, or production/on-call engineering lead


• Direct ownership of writing or reviewing blameless postmortems and root-cause analyses


• Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail