Remote HR Operations Assistant: Onboarding & Admin

Pearson; Philippines; Hybrid; PHP 350.000 - 700.000; Vollzeit

Benefits dieser Stelle

Hybrid work arrangement

Zusammenfassung

Pearson is seeking an HR Operations Assistant to provide administrative and operational support through the candidate hiring and onboarding cycle. You will manage communications, data entry, and reporting, while coordinating across HR systems to keep processes on track.

The role emphasizes confidentiality, compliance with data-handling rules, and timely responses to stakeholders. A customer-service mindset and strong computer skills are essential for success.

Qualifikationen

• Minimum college or technical training preferred; or an equivalent combination of education and relevant work experience.
• Strong customer service skills and call center experience
• Strong technical aptitude and experience working with HRIS or similar business systems preferred.

Aufgaben

• Use internal systems to prepare and send offers, candidate communications, and other hiring-related correspondence.
• Set up and send automated or mass calls to candidates to encourage timely responses to offers and completion of required onboarding tasks.
• Work across multiple systems simultaneously to respond to candidate, employee, and stakeholder inquiries in a timely manner.
• Use internal systems to assign, release, reassign or transfer candidates to appropriate requisitions.
• Generate, extract, organize, and share reports from HR systems with appropriate stakeholders.
• Monitor assigned activities and demonstrate a strong sense of ownership and urgency in supporting business, candidate, and employee needs.
• Maintain confidentiality and adhere to all applicable nondisclosure and data-handling requirements.
• Coordinate with relevant staffing and stakeholders to confirm hiring needs and staffing requirements for assigned projects.
• Maintain accurate records and help ensure hiring and onboarding activities are completed within established timelines.
• Communicate effectively with candidates and internal stakeholders to help resolve issues and minimize delays throughout the hiring and onboarding process.

Kenntnisse

Customer service

Typing 50 wpm

Communication skills

Organisation & detail

HR systems navigation

Teamwork & initiative

Ausbildung

College or technical training

Tools

HRIS

Microsoft Excel

Database applications

Jobbeschreibung

Pearson is seeking an HR Operations Assistant to provide administrative and operational support through the candidate hiring and onboarding cycle. You will manage communications, data entry, and reporting, while coordinating across HR systems to keep processes on track.

The role emphasizes confidentiality, compliance with data-handling rules, and timely responses to stakeholders. A customer-service mindset and strong computer skills are essential for success.