Healthcare Appointment Pro — US Clinic Virtual Assistant

Snapscale; Philippines; On-site; PHP 223,200 - 390,600; Full time

Benefits offered by this job

Health Maintenance Organization (HMO)

Government-mandated benefits

13th month pay

Night differential pay

Transportation allowance

Perfect attendance bonus

Other employee incentives

Yearly salary increase

Free lunch everyday

Opportunities for career growth and development

Fun and supportive working environment

Job summary

Snapscale is seeking an experienced Healthcare Virtual Assistant (HVA) who excels in appointment setting to enhance patient experiences. This role is crucial for effective scheduling, communication, and healthcare coordination in a US clinical environment.

Qualified candidates should have a strong communication background, attention to detail, and a readiness to work onsite. The position offers a supportive environment, numerous perks, and opportunities for career growth.

Qualifications

• Experience in appointment setting (scheduling, rescheduling, confirming appointments, and patient follow-ups) is required.
• Must have experience working with US-based clinics and/or healthcare environments.
• Experience in EMR, insurance verification, patient coordination, and inbound call handling.

Responsibilities

• Verify patient benefits and insurance coverage.
• Reactivate past patients and maintain engagement.
• Answer inbound calls and assist with inquiries.
• Follow up on appointment confirmations and reminders.
• Schedule and reschedule patient appointments efficiently.

Skills

Appointment setting experience

Strong written and verbal English communication skills

Highly organized

Detail-oriented

Self-motivated

Job description

Snapscale is seeking an experienced Healthcare Virtual Assistant (HVA) who excels in appointment setting to enhance patient experiences. This role is crucial for effective scheduling, communication, and healthcare coordination in a US clinical environment.

Qualified candidates should have a strong communication background, attention to detail, and a readiness to work onsite. The position offers a supportive environment, numerous perks, and opportunities for career growth.