Medical Virtual Assistant

ELITE Resource Services; Metro Manila; Remote; PHP 567,000 - 850,000; Full time

Job summary

ELITE Resource Services is seeking a reliable Medical Virtual Assistant to support our healthcare team in a remote capacity. The role focuses on chart updates, care coordination, intake, and EMR navigation, with strong emphasis on accurate documentation and patient communication.

The ideal candidate has at least 1 year of experience as a Medical Virtual Assistant, excellent English proficiency, and the ability to work independently in a remote environment.

Qualifications

• At least 1 year experience as a Medical Virtual Assistant.
• Strong communication skills (verbal and written).
• Experience with EMRs and U.S. healthcare workflows.
• Ability to work independently in a remote setup.
• Proficient in MS Office, Google Drive, Google Sheets, email, accessing documents, reports, spreadsheets, etc.
• Proficient in the English Language, both written and verbal.
• Proactive communication.
• Time management skills (prioritize and organize).
• Document Management and Email Management.
• Good Decision Making, Responsive, Detail-Oriented.

Responsibilities

• Perform routine MA duties such as chart updates, follow-ups, and care coordination.
• Intake.
• Manage inbound and outbound calls with patients, providers, and pharmacies.
• Navigating through EMR.
• Provide general administrative and clinical support as needed.
• Medical Records Requests.
• Follow-up patient calls.
• Medication reconciliation.
• Handle Referrals.

Job description

About Us:

We are a growing healthcare practice seeking a reliable and detail-oriented Medical Virtual Assistant to support our team. This role is ideal for someone with experience in healthcare administration and clinical support.

Key Responsibilities:

• Perform routine MA duties such as chart updates, follow-ups, and care coordination
• Intake
• Manage inbound and outbound calls with patients, providers, and pharmacies
• Navigating through EMR
• Provide general administrative and clinical support as needed
• Medical Records Requests
• Follow-up patient calls
• Medication reconciliation
• Handle Referrals

Qualifications:

• At least 1 year experience as a Medical Virtual Assistant
• Strong communication skills (verbal and written)
• Experience with EMRs and U.S. healthcare workflows
• Ability to work independently in a remote setup
• Proficient in MS Office, Google Drive, Google Sheets, email, accessing documents, reports, spreadsheets, etc.
• Proficient in the English Language, both written and verbal
• Proactive communication
• Present Time management skills (prioritize and organize)
• Document Management and Email Management
• Present Good Decision Making, Responsive, Detail-Oriented